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"I have ideas but I don't want to say them aloud." Employee-driven innovation discourses at a retail chain store

Author

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  • Esa Hiltunen
  • Kaisa Henttonen

Abstract

This intensive case study explores employee-driven innovation discourses at a Finnish retail chain hypermarket. This study area is of importance because employee-driven innovation management has not been studied in-depth before in the retail sector. This single-case study focused on one individual who considered herself to be an innovator and possessed a special desire to develop and renew daily activities in a retail store. Discourse analysis, as a methodological approach, shows how innovation discourse is divided into two main repertoires: individualistic and realistic innovation repertoires. The study contributes to new contextualised knowledge on innovation management and employee-driven innovation research. It provides understanding of how leaders could support participation in innovation activity at the frontline level, especially in the ideation phase.

Suggested Citation

  • Esa Hiltunen & Kaisa Henttonen, 2016. ""I have ideas but I don't want to say them aloud." Employee-driven innovation discourses at a retail chain store," International Journal of Entrepreneurship and Innovation Management, Inderscience Enterprises Ltd, vol. 20(5/6), pages 349-359.
    • Handle: RePEc:ids:ijeima:v:20:y:2016:i:5/6:p:349-359
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    Cited by:

    1. Izabelle Bäckström & Malin Lindberg, 2018. "Behavioural Implications Of Employee-Driven Innovation — A Critical Discourse Analysis," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(07), pages 1-18, October.

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