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Supply chain performance evaluation: a comprehensive evaluation system

Author

Listed:
  • Mohammad A.M. Abd El-Aal
  • Mahmoud A. El-Sharief
  • Ahmed Ezz El-Deen
  • Abo-Bakr Nassr

Abstract

Supply chain is a network of suppliers, manufacturers, distributors, and retailers that act together to control, manage, and improve the overall supply chain performance. The most important and critical part of decision making is identifying the different sides of supply chain's performance. Evaluating the performance of the whole supply chain is a complex task, due to the complexity inherent in the structure and operations of the supply chain. This study presents a suggestion for a comprehensive system to evaluate the performance of the supply chain in eight dimensions (i.e., financial, customer, internal operations, learning and growth, people, environmental, and political perspectives). The proposed performance evaluation system (PES) suggests a procedural framework to explain the application methodology of that PES. Moreover, the study offers a simulation modelling methodology for modelling the complex system of supply chain. It also provides a real world case study to clarify the applicability of the proposed PES.

Suggested Citation

  • Mohammad A.M. Abd El-Aal & Mahmoud A. El-Sharief & Ahmed Ezz El-Deen & Abo-Bakr Nassr, 2011. "Supply chain performance evaluation: a comprehensive evaluation system," International Journal of Business Performance and Supply Chain Modelling, Inderscience Enterprises Ltd, vol. 3(2), pages 141-166.
    • Handle: RePEc:ids:ijbpsc:v:3:y:2011:i:2:p:141-166
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    Cited by:

    1. Essam Kaoud & Mohammad A. M. Abdel-Aal & Tatsuhiko Sakaguchi & Naoki Uchiyama, 2020. "Design and Optimization of the Dual-Channel Closed Loop Supply Chain with E-Commerce," Sustainability, MDPI, vol. 12(23), pages 1-21, December.

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