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Performance measurement systems in business networks: a literature review

Author

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  • Daniela Mancini
  • Giuseppina Piscitelli

Abstract

Today, companies' success is increasingly linked to their ability to manage agreements, alliance and networks. This article focuses on performance measurement systems in business networks, and develops a literature review in order to understand the state of the art of this topic. The scope of the research is to understand how PMSs have to be designed and used in different types of networks. A framework on the relationship between networks features and PMSs characteristics has been designed and three features of business networks relevant for performance measurement design have been identified: nature of partners, nature of relationships, nature of shared resources. The study shows that in the last decades 'business networks', on one hand, and PMS, on the other hand, have been widely studied but little attention has been given to the issue of performance measurement in a network context.

Suggested Citation

  • Daniela Mancini & Giuseppina Piscitelli, 2018. "Performance measurement systems in business networks: a literature review," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 19(1), pages 87-104.
    • Handle: RePEc:ids:ijbpma:v:19:y:2018:i:1:p:87-104
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    Cited by:

    1. Andrzej Jaki & Wojciech Ćwięk, 2020. "Bankruptcy Prediction Models Based on Value Measures," JRFM, MDPI, vol. 14(1), pages 1-14, December.
    2. Wojciech Ćwięk & Andrzej Jaki & Łukasz Popławski & Tomasz Rojek, 2023. "Value-Creation Efficiency as a Decision-Making Basis and Its Assessment in the Financial Management of Energy Companies: Evidence from the Polish Capital Market," Sustainability, MDPI, vol. 15(2), pages 1-16, January.
    3. Patrizia Pastore & Antonio Ricciardi & Silvia Tommaso, 2020. "Contractual networks: an organizational model to reduce the competitive disadvantage of small and medium enterprises (SMEs) in Europe’s less developed regions. A survey in southern Italy," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1503-1535, December.

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