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Managing workforce diversity from the perspective of two higher education institutions

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  • Michel Zaitouni
  • Amani Gaber

Abstract

While a growing number of research studies on diversity in higher educational institutions provide a broad evidence for the positive influence that workforce diversity has on performance, this study drawn from one American (n = 539) and one Middle Eastern (n = 145) university revealed that cultural diversity and equality and diversity were positively related to organisational performance in both universities. Our hypothesised relationship between multicultural diversity and performance was not supported in the Middle Eastern university; this is due to the fact that even when non-western universities use the US model, they still confront many challenges resulting from the lack of completely not partially integrating the US model in the whole strategy of the university.

Suggested Citation

  • Michel Zaitouni & Amani Gaber, 2017. "Managing workforce diversity from the perspective of two higher education institutions," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 18(1), pages 82-100.
  • Handle: RePEc:ids:ijbpma:v:18:y:2017:i:1:p:82-100
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