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Stakeholder legitimacy and efficiency: the case of innovation at the Port of Tema, Ghana

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  • George Acheampong
  • Jonas Aryee
  • Torben Andersen
  • Annette Skovsted Hansen

Abstract

Our study set out to explore the relationship between legitimacy in the form of social license that stakeholders grant the National Single Window Project (NSWP) and port efficiency at the Port of Tema, as well as bounding conditions on this relationship. We collected stakeholder legitimacy data in line with the social license to operate (SLO) framework on the National Single Window Project implementation at the port and stakeholder-perceived port efficiency in Tema. We found that there is an ∩-shaped relationship between legitimacy and port efficiency. We also found that port cooperation and relational intensity dampens the relationship between legitimacy and port efficiency. Our study offers an alternative to perspectives of port management that view ports as isolated units which provides a partial understanding of their functioning. We opine that viewing ports as networks of stakeholders provides an improved understanding.

Suggested Citation

  • George Acheampong & Jonas Aryee & Torben Andersen & Annette Skovsted Hansen, 2022. "Stakeholder legitimacy and efficiency: the case of innovation at the Port of Tema, Ghana," International Journal of Business and Globalisation, Inderscience Enterprises Ltd, vol. 30(1), pages 92-110.
    • Handle: RePEc:ids:ijbglo:v:30:y:2022:i:1:p:92-110
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    Cited by:

    1. Torben Andersen & Jonas Aryee & George Acheampong & Annette Skovsted Hansen, 2023. "The continuous search for new port governance models: experiences from a developing country," Journal of Shipping and Trade, Springer, vol. 8(1), pages 1-22, December.

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