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DMAIC methodology for productivity improvement of preventive maintenance in an oil and gas company

Author

Listed:
  • Sharfuddin Ahmed Khan
  • Abdullah Gamal Hasan Ba Jaboa
  • Palvisha Ishtiaq

Abstract

Maintenance is an integral part of any organisation success and improves customer satisfaction and increase profitability. The purpose of this study is to propose a systematic approach for implementing define-measure-analyse-improve-control (DMAIC) methodology in an oil and gas company's maintenance department using case based research. A well-known DMAIC techniques is implemented using tools such as value stream mapping (VSM) and 5 Why's. Result shows the improvement of considered case company's maintenance department performance in 20% reduction in PEC coordinator process, 50% reduction in inspection, cleaning process and assembly, and 25% reduction in pressure test. This study is unique in a sense that it is implemented in an oil and gas company to improve productivity of preventive maintenance operations and provide managerial insight to decision makers and practitioners.

Suggested Citation

  • Sharfuddin Ahmed Khan & Abdullah Gamal Hasan Ba Jaboa & Palvisha Ishtiaq, 2024. "DMAIC methodology for productivity improvement of preventive maintenance in an oil and gas company," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 32(1), pages 1-24.
    • Handle: RePEc:ids:ijbexc:v:32:y:2024:i:1:p:1-24
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