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Using decision trees to analyse the customers' shopping location preferences

Author

Listed:
  • Azarnoush Ansari
  • Arash Riasi

Abstract

Customers' shopping location preferences were analysed by implementing J48 decision tree algorithm. Findings revealed that the existence of discounts at shopping centres and customers' awareness of these discounts is the most important socioeconomic factor that affects customers' behaviour in the context of shopping location preferences. The findings also revealed that the majority of high-income households prefer shopping centres, whereas households in low- or middle-income groups are more inclined toward shopping at individual scattered stores. Finally, the results indicated that J48 decision tree algorithm can be used as a reliable tool for analysing the consumer behaviour due to its high accuracy.

Suggested Citation

  • Azarnoush Ansari & Arash Riasi, 2019. "Using decision trees to analyse the customers' shopping location preferences," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 18(2), pages 174-202.
  • Handle: RePEc:ids:ijbexc:v:18:y:2019:i:2:p:174-202
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    Citations

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    Cited by:

    1. Ana Marija Filipas & Nenad Vretenar & Ivan Prudky, 2023. "Decision trees do not lie: Curiosities in preferences of Croatian online consumers," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 41(1), pages 157-181.

    More about this item

    Keywords

    decision tree; data mining; customer behaviour; shopping centres; J48; consumer buying behaviour.;
    All these keywords.

    JEL classification:

    • J48 - Labor and Demographic Economics - - Particular Labor Markets - - - Particular Labor Markets; Public Policy

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