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The impact of ethnic and lingual diversity on short term knowledge sharing

Author

Listed:
  • Seyyedali Ziaei
  • Steven Walczak
  • Khalil Md Nor

Abstract

Based on social categorisation theory and the similarity attraction paradigm, we propose that a high degree of ethno/lingo diversity in knowledge-intensive work groups, especially short-term ones, can inhibit knowledge sharing among members. Barriers identified in the knowledge sharing literature include trust, communication, and informal social interaction. A semi-quantitative approach was applied, involving a group collaborative decision making task. The results of the research task show that knowledge sharing within groups as a whole suffers as ethnic and linguistic diversity increase for short term groups. The findings provide a starting point for theory development and suggest creating more homogeneous groups for short-term tasks.

Suggested Citation

  • Seyyedali Ziaei & Steven Walczak & Khalil Md Nor, 2014. "The impact of ethnic and lingual diversity on short term knowledge sharing," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 6(3), pages 246-265.
  • Handle: RePEc:ids:ijbenv:v:6:y:2014:i:3:p:246-265
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