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Information systems and software used by food businesses in Western Greece

Author

Listed:
  • Bill Mitsos
  • Achilleas Kontogeorgos
  • Grigorios N. Beligiannis

Abstract

In the threshold of the 21st century even more businesses are trying to compete in the global competitive market, improve their function and gain a competitive advantage by using information systems and information technology. Food businesses in Western Greece use information systems to improve the management of their functions. They apply such systems in human resources, in finance and accounting, in sales and marketing, in operational functions and in production. The overwhelming majority of businesses use ERP systems while much fewer use other software packages like CRM, MRP, SRS, and HRM. Moreover, a few businesses use tailor made packages mainly to manage human resources, operational and production functions. Finally, there is a growth prospective in human recourses, operational and production functions to apply software packages vendors in the future. The contribution of this research to the existing literature is that it is the first research engaged in the adaptation of new digital formats of management and organisation by traditional food companies in Western Greece.

Suggested Citation

  • Bill Mitsos & Achilleas Kontogeorgos & Grigorios N. Beligiannis, 2019. "Information systems and software used by food businesses in Western Greece," International Journal of Business Continuity and Risk Management, Inderscience Enterprises Ltd, vol. 9(2), pages 153-170.
    • Handle: RePEc:ids:ijbcrm:v:9:y:2019:i:2:p:153-170
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    Cited by:

    1. Domenica Lavorato & Palmira Piedepalumbo, 2023. "How Smart Technologies Affect the Decision-Making and Control System of Food and Beverage Companies—A Case Study," Sustainability, MDPI, vol. 15(5), pages 1-21, February.

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