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A risk assessment approach to support the launching of new products, services or processes

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  • Riana Steen

Abstract

This research paper aims to develop a practical method to highlight certain key risk factors involved in the product development process. A new definition of the term 'launch risk' is introduced in this work. The term is defined as the uncertainty about and severity of the consequences of failed launch. A risk management framework for launching is provided as well as a weighted average scoring model for launching (WASL) as an intrinsic part of the suggested framework. WASL is used to identify, evaluate and communicate the critical risk factors involved with the launching processes. Using a hypothetical launching idea, this study demonstrates how applying the suggested risk management framework can increase the ability of a firm to make better strategic decisions in relation to the launch of the new product or the modification of an existing product as a part of its overall portfolio.

Suggested Citation

  • Riana Steen, 2015. "A risk assessment approach to support the launching of new products, services or processes," International Journal of Business Continuity and Risk Management, Inderscience Enterprises Ltd, vol. 6(1), pages 17-35.
    • Handle: RePEc:ids:ijbcrm:v:6:y:2015:i:1:p:17-35
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