IDEAS home Printed from https://ideas.repec.org/a/ids/ijbcrm/v10y2020i2-3p207-223.html
   My bibliography  Save this article

Consumer adoption of mobile payments: a distinctive analysis between China and Malaysia

Author

Listed:
  • Phuah Kit Teng
  • Bernard Lim Jit Heng
  • Siti Intan Nurdiana Wong Abdullah
  • Wong Tsu Ping
  • Xie Jing Yao

Abstract

The adoption of mobile payment is still rather new for an emerging economy like Malaysia whereby cashless payment has yet to be fully accepted by the vast majority. There is still a lack of studies found on the cross-country differences between China and Malaysia, thus, this study attempted to compare the adoption of mobile payment between these two countries to identify the differences in mobile payment adoption using theory of reasoned action and technology of acceptance model. Consumers from Nanjing, China and Klang Valley, Malaysia were selected for this study. A total of 384 respondents from each country were surveyed using personal administered questionnaire. Among the four factors, perceived security seems to differ for the two countries and the study provide a new insight to researchers and market practitioners in terms of analysing the adoption of mobile payment in future.

Suggested Citation

  • Phuah Kit Teng & Bernard Lim Jit Heng & Siti Intan Nurdiana Wong Abdullah & Wong Tsu Ping & Xie Jing Yao, 2020. "Consumer adoption of mobile payments: a distinctive analysis between China and Malaysia," International Journal of Business Continuity and Risk Management, Inderscience Enterprises Ltd, vol. 10(2/3), pages 207-223.
    • Handle: RePEc:ids:ijbcrm:v:10:y:2020:i:2/3:p:207-223
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=108505
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbcrm:v:10:y:2020:i:2/3:p:207-223. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=333 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.