Introduction of International Quality Standards into the Practice of Domestic High-tech Enterprises
AbstractThe goal of the article is to reflect urgency of issues of introduction of the principles of international quality standards into the practice of domestic high-tech enterprises, namely: telecommunication enterprises. Analysing, systemising and generalising scientific works of many scientists, statistical information and materials of enterprises, the article considers evolution of quality standards, their actuality and also the level of loyalty of domestic telecommunication companies towards the quality management system. In the result of the study the article identifies problems of adaptation of international principles of management on the basis of ISO 9000 standards into the practice of domestic high-tech companies. Prospects of studies in this direction are based on the study of specific features of perception of international practice of managing enterprises and personnel, development of methods of introduction of management systems and combination of the process and functional approaches to management.
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Bibliographic InfoArticle provided by RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE), Kharkiv National University of Economics in its journal Business Inform.
Volume (Year): (2013)
Issue (Month): 10 ()
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Web page: http://www.business-inform.net
standardisation; quality management; general system of quality management; functional approach; process approach; telecommunication; high-tech enterprises;
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