Exploring the Emotional Intelligence Needs of University Lecturers in Managing Work-Related Challenges

The emotional intelligence needs of Nigerian university lecturers in managing work‑related challenges were investigated in this study. A qualitative research approach of phenomenological interpretive design was used. Twelve university lecturers were selected purposively from three sampled Nigerian universities to participate in the research. The recorded interviews were transcribed and thereafter analysed with the assistance of ATLAS.ti 8 software. The four main themes that emerged were (a) struggling with regular work activities and emerging emotions, (b) finding a balance amidst many different demands and the lack of resources, (c) adaptability and adjustment problems, and (d) lack of emotional support from the university and possible reasons. The findings revealed that emotional intelligence needs regarding self-management and the management of relationships are present within the universities. The study also revealed that there is a need for institutional based policy to steer the addition of emotional intelligence exercise in academic systematic Professional improvement undertakings to ensure quality management of work challenges and the associated emotions. It is suggested that such training could be implemented through seminars and workshops in the various departments.