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Leadership In The Hotel Industry: Evidence From Canada

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  • Candace Blayney
  • Karen Blotnicky

Abstract

This research explored the relationships between demographic factors of gender, age, education and tenure on leadership competencies of Canadian hotel general managers and the impact of leadership competencies on hotel performance. This timely study captures general managers during times of extreme environmental challenges and used the New Zealand Institute of Management Capability Index to capture leadership competencies. A regression was used to analyze the relationship between demographics and leadership competencies and also between leadership competencies and hotel performance as measured by revenue per available room (RevPAR). Findings indicated that there was a weak relationship between tenure and People Leadership, one of the three leadership competencies. Visionary and Strategic Leadership had a statistically significant positive impact on RevPAR. This confirms leadership research in the field demonstrating that aspects of transformational leadership lead to improved organizational performance.

Suggested Citation

  • Candace Blayney & Karen Blotnicky, 2010. "Leadership In The Hotel Industry: Evidence From Canada," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 3(3), pages 53-66.
  • Handle: RePEc:ibf:ijmmre:v:3:y:2010:i:3:p:53-66
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    Cited by:

    1. Isa Bayhan & Orhan Akova, 2021. "The mediating role of social and intellectual capital in the effect of leadership on emotional labour and innovative climate," Upravlenets, Ural State University of Economics, vol. 12(6), pages 2-19, October.
    2. Sumas Wongsunopparat & Pranee Jaroensuk, 2021. "Suitable Leadership Style for Service Industry in Bangkok," International Journal of Learning and Development, Macrothink Institute, vol. 11(1), pages 39-61, March.

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