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An Empirical Study Of Small And Mediumsized Enterprise Information Communication Technologies (Icts)

Author

Listed:
  • Avraam Papastathopoulos
  • George Anastassopoulos
  • Christina Beneki

Abstract

The purpose of this study is to gather information about the use of ICTs among SMEs by firm size and industry sector and to determine the factors, which are related to the development created by the effective and efficient use of ICTs. In order to study the wide range of ICTs, they are separated in five main categories (Information systems, Enterprise systems, Electronic Business & Commerce, Telecommunications networks and Identification, Data Capture & Telemetric Technologies). The empirical analysis is based on a joint methodology of fully structured questionnaires and personal interviews in 54 Greek SMEs at four different industrial Sectors (Other Services, Manufacturing, Trade and Hotels).

Suggested Citation

  • Avraam Papastathopoulos & George Anastassopoulos & Christina Beneki, 2010. "An Empirical Study Of Small And Mediumsized Enterprise Information Communication Technologies (Icts)," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 4(1), pages 115-128.
    • Handle: RePEc:ibf:gjbres:v:4:y:2010:i:1:p:115-128
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    More about this item

    Keywords

    ICT; SMEs; effective-efficient use; strategic management; process planning;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights

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