Advanced Search
MyIDEAS: Login

Managing Talent in the Tourism and Hospitality Sector: A Conceptual View Point

Contents:

Author Info

  • Jennifer Chishamiso Nzonzo

    ()
    (University of Botswana)

  • Tsitsi Chipfuva

    ()
    (otswana Accountancy College)

Registered author(s):

    Abstract

    This paper provides a conceptual analysis of managing talent in the tourism and hospitality sector. The sector, which encompasses the leisure and business travel industry, is a vital sector to many African national economies. Furthermore, due to the highly service orientation nature of this industry lately, strategic importance has been placed on ensuring that employees with the appropriate skills and knowledge are effectively recruited and retained. Resultantly, actions such as the modernization of tourism training systems, more versatile working methods, flexible working hours and the leverage of existing employees’ skills and competencies are key to this industry’s success. It is against this construct that this paper attempts to evaluate the extent to which talent management strategies adopted in the industry contribute to organizational effectiveness. A critical analysis of avalailable print and online materials was undertaken. The findings indicate two main themes emerge from the research; firstly, a positive correlation exists between talent management strategies adopted and the creation of global competitiveness; secondly, institutional culture has an impact on the adoption of strategic planning which in turn, has an impact on talent management. The implication of this study is that it will enable policy makers and the relevant stakeholders to come up with various ideologies, perspectives and interventions that enhance talent management. Finally, this paper concludes by offering new insights to the discourse of talent management in the tourism and hospitality industry.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.hrmars.com/admin/pics/1874.pdf
    Download Restriction: no

    File URL: http://www.hrmars.com/admin/pics/1874.pdf
    Download Restriction: no

    Bibliographic Info

    Article provided by Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences in its journal International Journal of Academic Research in Accounting, Finance and Management Sciences.

    Volume (Year): 3 (2013)
    Issue (Month): 2 (April)
    Pages: 92-97

    as in new window
    Handle: RePEc:hur:ijaraf:v:3:y:2013:i:2:p:92-97

    Contact details of provider:
    Web page: http://hrmars.com/index.php/pages/detail/Accounting-Finance-Journal

    Related research

    Keywords: Talent management; strategy; Competitiveness; Practices; Tourism& Hospitality;

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:hur:ijaraf:v:3:y:2013:i:2:p:92-97. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Hassan Danial Aslam).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.