IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i19p7882-d418163.html
   My bibliography  Save this article

Tourism Stakeholder Perspective for Disaster-Management Process and Resilience: The Case of the 2018 Hokkaido Eastern Iburi Earthquake in Japan

Author

Listed:
  • Chung-Shing Chan

    (Department of Geography and Resource Management, The Chinese University of Hong Kong, Sha Tin, N.T., Hong Kong)

  • Kazuo Nozu

    (Liberal Arts Education Center, Kumamoto Campus, Tokai University, 9-1-1 Toroku, Higashi-ku, Kumamoto-shi, Kumamoto 862-8652, Japan)

  • Qinrou Zhou

    (School of Public Administration, University of Electronic Science and Technology of China, Chengdu 611731, China)

Abstract

The 2018 Eastern Iburi Hokkaido earthquake in Japan caused infrastructural damage and tourism disruption within a natural-hazard-prone country. This research advances the theoretical foundation and development of natural disaster management through a series of in-depth interviews with the local tourism stakeholders on the investigation of how the role of tourism across the pre-to-post earthquake period is considered by the stakeholders. These local tourism stakeholders have performed or expected a range of actions related to the disaster-management process and contributed to destination resilience. The qualitative analysis discovers, firstly, the multi-functionality of tourism resources, spaces, and industries for disaster preparation; secondly, the evacuation and emergency arrangements during the prodromal and emergency phases; and moreover, more possibilities of restoring the affected destination to a state of long-term (re)development during the post-disaster phases. Information and communication barriers are the major difficulties to be tackled for disaster preparedness. Product creation, image improvement, local knowledge enrichment, and, more importantly, people-to-people and people-to-place connections all contribute to the result of sustainable tourism development. From the destination resilience perspective, collaboration is the key determinant of an improved Hokkaido region. This factor could integrate stakeholders through shared local values, experiences, and memories of disaster risk communication and strategies for preparedness.

Suggested Citation

  • Chung-Shing Chan & Kazuo Nozu & Qinrou Zhou, 2020. "Tourism Stakeholder Perspective for Disaster-Management Process and Resilience: The Case of the 2018 Hokkaido Eastern Iburi Earthquake in Japan," Sustainability, MDPI, vol. 12(19), pages 1-19, September.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:19:p:7882-:d:418163
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/19/7882/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/12/19/7882/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Susanne Becken & Roché Mahon & Hamish Rennie & Aishath Shakeela, 2014. "The tourism disaster vulnerability framework: an application to tourism in small island destinations," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 71(1), pages 955-972, March.
    2. Alex Lo & Lewis Cheung, 2015. "Seismic risk perception in the aftermath of Wenchuan earthquakes in southwestern China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 78(3), pages 1979-1996, September.
    3. Waligo, Victoria M. & Clarke, Jackie & Hawkins, Rebecca, 2013. "Implementing sustainable tourism: A multi-stakeholder involvement management framework," Tourism Management, Elsevier, vol. 36(C), pages 342-353.
    4. Haiyan Ma & Yung-ho Chiu & Xiaocong Tian & Juanjuan Zhang & Quan Guo, 2020. "Safety or Travel: Which Is More Important? The Impact of Disaster Events on Tourism," Sustainability, MDPI, vol. 12(7), pages 1-12, April.
    5. Nguyen, David N. & Imamura, Fumihiko & Iuchi, Kanako, 2017. "Public-private collaboration for disaster risk management: A case study of hotels in Matsushima, Japan," Tourism Management, Elsevier, vol. 61(C), pages 129-140.
    6. Okuyama, Tadahiro, 2018. "Analysis of optimal timing of tourism demand recovery policies from natural disaster using the contingent behavior method," Tourism Management, Elsevier, vol. 64(C), pages 37-54.
    7. Mao, Chi-Kuo & Ding, Cherng G. & Lee, Hsiu-Yu, 2010. "Post-SARS tourist arrival recovery patterns: An analysis based on a catastrophe theory," Tourism Management, Elsevier, vol. 31(6), pages 855-861.
    8. Becken, Susanne & Hughey, Kennet F.D., 2013. "Linking tourism into emergency management structures to enhance disaster risk reduction," Tourism Management, Elsevier, vol. 36(C), pages 77-85.
    9. Avraham, Eli, 2015. "Destination image repair during crisis: Attracting tourism during the Arab Spring uprisings," Tourism Management, Elsevier, vol. 47(C), pages 224-232.
    10. Rittichainuwat, Bongkosh N., 2013. "Tourists' and tourism suppliers' perceptions toward crisis management on tsunami," Tourism Management, Elsevier, vol. 34(C), pages 112-121.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. José Pablo Abeal Vázquez & Pilar Tirado-Valencia & Mercedes Ruiz-Lozano, 2021. "The Impact and Value of a Tourism Product: A Hybrid Sustainability Model," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    2. Margarita Ignatyeva & Vera Yurak & Oksana Logvinenko, 2020. "A New Look at the Natural Capital Concept: Approaches, Structure, and Evaluation Procedure," Sustainability, MDPI, vol. 12(21), pages 1-21, November.
    3. Sorina-Simona Moraru & Antoaneta Ene & Alina Badila, 2020. "Physical and Hydro-Physical Characteristics of Soil in the Context of Climate Change. A Case Study in Danube River Basin, SE Romania," Sustainability, MDPI, vol. 12(21), pages 1-26, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chung-Shing Chan, 2021. "Developing a Conceptual Model for the Post-COVID-19 Pandemic Changing Tourism Risk Perception," IJERPH, MDPI, vol. 18(18), pages 1-12, September.
    2. Karam M. Ghazi, 2017. "The Impact of Strategic Planning on Crisis Management Styles in the 5- star Hotels," Tourism Research Institute, Journal of Tourism Research, vol. 18(1), pages 148-164, November.
    3. Diego R. Toubes & Noelia Araújo-Vila & José A. Fraiz-Brea, 2021. "Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)," Sustainability, MDPI, vol. 13(21), pages 1-17, October.
    4. Martina Aronica & Pietro Pizzuto & Caterina Sciortino, 2022. "COVID‐19 and tourism: What can we learn from the past?," The World Economy, Wiley Blackwell, vol. 45(2), pages 430-444, February.
    5. Wen-Qi Ruan & Yong-Quan Li & Chih-Hsing Sam Liu, 2017. "Measuring Tourism Risk Impacts on Destination Image," Sustainability, MDPI, vol. 9(9), pages 1-15, August.
    6. Marija Bratić & Aleksandar Radivojević & Nenad Stojiljković & Olivera Simović & Emil Juvan & Miha Lesjak & Eva Podovšovnik, 2021. "Should I Stay or Should I Go? Tourists’ COVID-19 Risk Perception and Vacation Behavior Shift," Sustainability, MDPI, vol. 13(6), pages 1-19, March.
    7. Bui, Huong T. & Saito, Hiroaki, 2022. "Resource convergence for post disaster recovery," Annals of Tourism Research, Elsevier, vol. 93(C).
    8. Miroslav Rončák & Petr Scholz & Ivica Linderová, 2021. "Safety Concerns and Travel Behavior of Generation Z: Case Study from the Czech Republic," Sustainability, MDPI, vol. 13(23), pages 1-17, December.
    9. Ling-en Wang & Bing Tian & Viachaslau Filimonau & Zhizhong Ning & Xuechun Yang, 2022. "The impact of the COVID-19 pandemic on revenues of visitor attractions: An exploratory and preliminary study in China," Tourism Economics, , vol. 28(1), pages 153-174, February.
    10. Ritchie, Brent W. & Jiang, Yawei, 2019. "A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management," Annals of Tourism Research, Elsevier, vol. 79(C).
    11. Wanshan Wu & Qingyi Su & Chunding Li & Cheng Yan & Giray Gozgor, 2020. "Urbanization, Disasters, and Tourism Development: Evidence from RCEP Countries," Sustainability, MDPI, vol. 12(3), pages 1-14, February.
    12. Abdelmohsen A. Nassani & Abdullah Mohammed Aldakhil & Muhammad Moinuddin Qazi Abro & Khalid Zaman, 2018. "Effective International Tourism Management: A Strategic Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 137(3), pages 1201-1224, June.
    13. Miraj Ahmed Bhuiyan & Tiziana Crovella & Annarita Paiano & Helena Alves, 2021. "A Review of Research on Tourism Industry, Economic Crisis and Mitigation Process of the Loss: Analysis on Pre, During and Post Pandemic Situation," Sustainability, MDPI, vol. 13(18), pages 1-27, September.
    14. Aliperti, Giuseppe & Cruz, Ana Maria, 2019. "Investigating tourists' risk information processing," Annals of Tourism Research, Elsevier, vol. 79(C).
    15. Seabra, Claudia & Reis, Pedro & Abrantes, José Luís, 2020. "The influence of terrorism in tourism arrivals: A longitudinal approach in a Mediterranean country," Annals of Tourism Research, Elsevier, vol. 80(C).
    16. Haiyan Ma & Yung-ho Chiu & Xiaocong Tian & Juanjuan Zhang & Quan Guo, 2020. "Safety or Travel: Which Is More Important? The Impact of Disaster Events on Tourism," Sustainability, MDPI, vol. 12(7), pages 1-12, April.
    17. Farmaki, Anna & Altinay, Levent & Botterill, David & Hilke, Sarina, 2015. "Politics and sustainable tourism: The case of Cyprus," Tourism Management, Elsevier, vol. 47(C), pages 178-190.
    18. Chan, Elisa K., 2023. "Pandemic experience and locus of protection," Annals of Tourism Research, Elsevier, vol. 100(C).
    19. Anne Hardy & Leonie J. Pearson, 2016. "Determining Sustainable Tourism in Regions," Sustainability, MDPI, vol. 8(7), pages 1-18, July.
    20. Zhai, Xueting & Zhong, Dixi & Luo, Qiuju, 2019. "Turn it around in crisis communication: An ABM approach," Annals of Tourism Research, Elsevier, vol. 79(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:19:p:7882-:d:418163. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.