IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i8p2243-d222718.html
   My bibliography  Save this article

Residents’ Satisfaction with Tourism and the European Tourism Indicator System in South Sardinia

Author

Listed:
  • Ilaria Foroni

    (Department of Statistics and Quantitative Methods, University of Milano-Bicocca, 20126 Milano, Italy)

  • Patrizia Modica

    (Department of Economics and Business, University of Cagliari, 09123 Cagliari, Italy)

  • Mariangela Zenga

    (Department of Statistics and Quantitative Methods, University of Milano-Bicocca, 20126 Milano, Italy)

Abstract

To make sustainable tourism a more concrete and operational concept, many sets of indicators have been proposed by both academics and policy makers. Among the latter, the European Tourism Indicator System (ETIS) was launched by the European Commission to monitor tourist destinations at a subnational level. To evaluate the social impact of tourism, the ETIS recommended the administration of a proposed questionnaire to the local residents. We conducted the survey administration of the ETIS questionnaire in an Italian seaside resort. In this paper, we report the main outcomes of the survey and propose their interpretation within the context of some of the theoretical frameworks described in the academic literature referring to the relationship between tourism and host communities.

Suggested Citation

  • Ilaria Foroni & Patrizia Modica & Mariangela Zenga, 2019. "Residents’ Satisfaction with Tourism and the European Tourism Indicator System in South Sardinia," Sustainability, MDPI, vol. 11(8), pages 1-18, April.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:8:p:2243-:d:222718
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/8/2243/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/11/8/2243/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Giusy Cardia & Andrew Jones, 2017. "PM4SD as a Methodological Framework for Sustainable Tourism," Springer Proceedings in Business and Economics, in: Vicky Katsoni & Amitabh Upadhya & Anastasia Stratigea (ed.), Tourism, Culture and Heritage in a Smart Economy, pages 275-292, Springer.
    2. Waligo, V. & Clarke, J. & Hawkins, R., 2015. "Embedding stakeholders in sustainable tourism strategies," Annals of Tourism Research, Elsevier, vol. 55(C), pages 90-93.
    3. Angel BUJOSA BESTARD & Jaume ROSSELLÓ NADAL, 2007. "Attitudes Toward Tourism And Tourism Congestion," Region et Developpement, Region et Developpement, LEAD, Universite du Sud - Toulon Var, vol. 25, pages 193-207.
    4. Doru Marian Tudorache & Tamara Simon & Cristi Frenț & Mărioara Musteaţă-Pavel, 2017. "Difficulties and Challenges in Applying the European Tourism Indicators System (ETIS) for Sustainable Tourist Destinations: The Case of Braşov County in the Romanian Carpathians," Sustainability, MDPI, vol. 9(10), pages 1-19, October.
    5. Patrizia Modica & Alessandro Capocchi & Ilaria Foroni & Mariangela Zenga, 2018. "An Assessment of the Implementation of the European Tourism Indicator System for Sustainable Destinations in Italy," Sustainability, MDPI, vol. 10(9), pages 1-21, September.
    6. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    7. Torres-Delgado, Anna & Palomeque, Francesc López, 2014. "Measuring sustainable tourism at the municipal level," Annals of Tourism Research, Elsevier, vol. 49(C), pages 122-137.
    8. Garrod, Brian & Fyall, Alan & Leask, Anna & Reid, Elaine, 2012. "Engaging residents as stakeholders of the visitor attraction," Tourism Management, Elsevier, vol. 33(5), pages 1159-1173.
    9. Paraskevaidis, Pavlos & Andriotis, Konstantinos, 2017. "Altruism in tourism: Social Exchange Theory vs Altruistic Surplus Phenomenon in host volunteering," Annals of Tourism Research, Elsevier, vol. 62(C), pages 26-37.
    10. Konstantinos Andriotis, 2005. "Seasonality in Crete: Problem or a Way of Life?," Tourism Economics, , vol. 11(2), pages 207-224, June.
    11. Sharpley, Richard, 2014. "Host perceptions of tourism: A review of the research," Tourism Management, Elsevier, vol. 42(C), pages 37-49.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Filippo Bazzanella, 2019. "Perceptions and Role of Tourist Destination Residents Compared to Other Event Stakeholders in a Small-Scale Sports Event. The Case of the FIS World Junior Alpine Ski Championships 2019 in Val di Fassa," Sustainability, MDPI, vol. 11(24), pages 1-28, December.
    2. M. Isabel Diéguez-Castrillón & Ana Gueimonde-Canto & Nuria Rodríguez-López, 2022. "Sustainability indicators for tourism destinations: bibliometric analysis and proposed research agenda," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(10), pages 11548-11575, October.
    3. Stephan Grapentin & Maureen Ayikoru, 2019. "Destination Assessment and Certification: Challenges and Opportunities," Sustainability, MDPI, vol. 11(13), pages 1-24, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. M. Isabel Diéguez-Castrillón & Ana Gueimonde-Canto & Nuria Rodríguez-López, 2022. "Sustainability indicators for tourism destinations: bibliometric analysis and proposed research agenda," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(10), pages 11548-11575, October.
    2. Spyros Niavis & Theodora Papatheochari & Yannis Psycharis & Josep Rodriguez & Xavier Font & Anna Martinez Codina, 2019. "Conceptualising Tourism Sustainability and Operationalising Its Assessment: Evidence from a Mediterranean Community of Projects," Sustainability, MDPI, vol. 11(15), pages 1-18, July.
    3. Jelena DURKIN BADURINA & Daniela SOLDIC FRLETA & Larry DWYER, 2022. "Meet Sceptics, Neutrals And Believers: An Alternative Approach To Analysing Residents’ Attitudes Towards Tourism In Urban Destinations," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 17(1), pages 24-44, February.
    4. Patrizia Modica & Alessandro Capocchi & Ilaria Foroni & Mariangela Zenga, 2018. "An Assessment of the Implementation of the European Tourism Indicator System for Sustainable Destinations in Italy," Sustainability, MDPI, vol. 10(9), pages 1-21, September.
    5. Damiano De Marchi & Rudy Becarelli & Leonardo Di Sarli, 2022. "Tourism Sustainability Index: Measuring Tourism Sustainability Based on the ETIS Toolkit, by Exploring Tourist Satisfaction via Sentiment Analysis," Sustainability, MDPI, vol. 14(13), pages 1-18, July.
    6. Giovanna Acampa & Mariolina Grasso & Giorgia Marino & Claudia Mariaserena Parisi, 2020. "Tourist Flow Management: Social Impact Evaluation through Social Network Analysis," Sustainability, MDPI, vol. 12(2), pages 1-16, January.
    7. Ivlevs, Artjoms, 2016. "Happy Hosts? International Tourist Arrivals and Residents' Subjective Well-being in Europe," IZA Discussion Papers 10087, Institute of Labor Economics (IZA).
    8. Sorin-Romulus Berinde & Adrian-Gabriel Corpădean, 2019. "Assessing the Sustainable Room for Growth for a Particular Romanian Tourism Area of Business: The Case of Accommodation Businesses," Sustainability, MDPI, vol. 11(1), pages 1-16, January.
    9. Chen-Kuo Pai & Yumeng Liu & Sangguk Kang & Anna Dai, 2020. "The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention," Sustainability, MDPI, vol. 12(16), pages 1-14, August.
    10. Fátima Farinha & Miguel José Oliveira & Elisa M. J. Silva & Rui Lança & Manuel Duarte Pinheiro & Cátia Miguel, 2019. "Selection Process of Sustainable Indicators for the Algarve Region—OBSERVE Project," Sustainability, MDPI, vol. 11(2), pages 1-24, January.
    11. Ivana Pavlic & Ana Portolan & Barbara Puh, 2019. "Does Tourism Cut the Branch it is Sitting On? – Local Residents’ Perspective," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 15(2), pages 153-164.
    12. Leask, Anna, 2016. "Visitor attraction management: A critical review of research 2009–2014," Tourism Management, Elsevier, vol. 57(C), pages 334-361.
    13. Rafael Robina-Ramírez & Marcelo Sánchez-Oro & Mª Teresa Cabezas-Hernández & Margarita Calleja-Aldana, 2020. "Host and Guest Social Exchange in Developing Tourist Sites: The Case of the International Tagus Natural Park," Sustainability, MDPI, vol. 12(18), pages 1-18, September.
    14. Pere Mercade Mele & Jesus Molina Gomez & Lluis Garay, 2019. "To Green or Not to Green: The Influence of Green Marketing on Consumer Behaviour in the Hotel Industry," Sustainability, MDPI, vol. 11(17), pages 1-17, August.
    15. Petrevska, Biljana & Mihalič, Tanja, 2020. "(Un)Sustainable And (Ir)Responsible Tourism In Ohrid: Residents’ Perception," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 11(2), pages 202-212.
    16. Christian Eckert & Harald Pechlaner, 2019. "Alternative Product Development as Strategy Towards Sustainability in Tourism: The Case of Lanzarote," Sustainability, MDPI, vol. 11(13), pages 1-18, June.
    17. Pisit Tuntipisitkul & Takuji W. Tsusaka & Sohee Minsun Kim & Rajendra P. Shrestha & Nophea Sasaki, 2021. "Residents’ Perception of Changing Local Conditions in the Context of Tourism Development: The Case of Phuket Island," Sustainability, MDPI, vol. 13(16), pages 1-29, August.
    18. Fabio Zagonari, 2019. "Multi-Criteria, Cost-Benefit, and Life-Cycle Analyses for Decision-Making to Support Responsible, Sustainable, and Alternative Tourism," Sustainability, MDPI, vol. 11(4), pages 1-35, February.
    19. Francesca Nocca & Martina Bosone & Pasquale De Toro & Luigi Fusco Girard, 2023. "Towards the Human Circular Tourism: Recommendations, Actions, and Multidimensional Indicators for the Tourist Category," Sustainability, MDPI, vol. 15(3), pages 1-22, January.
    20. Biljana Petrevska & Aleksandra Terzić & Cvetko Andreeski, 2020. "More or Less Sustainable? Assessment from a Policy Perspective," Sustainability, MDPI, vol. 12(8), pages 1-16, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:8:p:2243-:d:222718. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.