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The Influence of Knowledge on Residents’ Perceptions of the Impacts of Overtourism in P2P Accommodation Rental

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  • Desiderio Gutiérrez-Taño

    (Department of Business Management and Economic History, University of La Laguna, 38071 La Laguna, Tenerife, Spain)

  • Joan B. Garau-Vadell

    (Department of Business Economics, University of the Balearic Islands, 07122 Palma, Spain)

  • Ricardo J. Díaz-Armas

    (Department of Business Management and Economic History, University of La Laguna, 38071 La Laguna, Tenerife, Spain)

Abstract

Accommodation rental activity through P2P platforms has experienced exponential growth in recent years, and in many cities has generated discomfort among residents who hold it responsible for overtourism and other negative impacts. Understanding residents’ perceptions and attitudes is fundamental for the sustainable development of tourism activity. This study investigates the influence of residents’ “knowledge” of the activity on their perception of impacts and their attitude towards it. Using the social exchange theory as a theoretical framework, this paper compares the data obtained in the world-class destination Majorca, in 2015 and 2017. Data was gathered through a convenience sampling procedure with self-administered questionnaires. The results confirm the influence of this variable on the perception of the impacts and its moderating effect on residents’ attitudes. The study confirms the influence of a greater level of knowledge of the activity on the perception of the impacts and on attitudes and it generally results in a greater perception of the costs and a lesser impact of benefits. The implications in terms of destination management are also discussed.

Suggested Citation

  • Desiderio Gutiérrez-Taño & Joan B. Garau-Vadell & Ricardo J. Díaz-Armas, 2019. "The Influence of Knowledge on Residents’ Perceptions of the Impacts of Overtourism in P2P Accommodation Rental," Sustainability, MDPI, vol. 11(4), pages 1-17, February.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:1043-:d:206670
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    Cited by:

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    2. Tianning Lan & Zhiyue Zheng & Di Tian & Rui Zhang & Rob Law & Mu Zhang, 2021. "Resident-Tourist Value Co-Creation in the Intangible Cultural Heritage Tourism Context: The Role of Residents’ Perception of Tourism Development and Emotional Solidarity," Sustainability, MDPI, vol. 13(3), pages 1-20, January.
    3. Marina Haro Aragú & Josefa García-Mestanza & Lidia Caballero-Galeote, 2021. "Stakeholders’ Perception on the Impacts of Tourism on Mass Destinations: The Case of Seville," Sustainability, MDPI, vol. 13(16), pages 1-27, August.
    4. María Dolores Sánchez-Fernández & Daniel Álvarez-Bassi & José Ramón-Cardona, 2019. "Environmental and Economic Concerns in Residents’ Attitudes in Punta del Este (Uruguay)," Sustainability, MDPI, vol. 11(24), pages 1-18, December.
    5. Piotr Zmyślony & Grzegorz Leszczyński & Anna Waligóra & Wiesław Alejziak, 2020. "The Sharing Economy and Sustainability of Urban Destinations in the (Over)tourism Context: The Social Capital Theory Perspective," Sustainability, MDPI, vol. 12(6), pages 1-26, March.
    6. Eva M. Buitrago & Rocío Yñiguez, 2021. "Measuring Overtourism: A Necessary Tool for Landscape Planning," Land, MDPI, vol. 10(9), pages 1-17, August.
    7. Alessandro Capocchi & Cinzia Vallone & Mariarita Pierotti & Andrea Amaduzzi, 2019. "Overtourism: A Literature Review to Assess Implications and Future Perspectives," Sustainability, MDPI, vol. 11(12), pages 1-18, June.
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