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Barriers and Enablers for the Use of Digital Interactive Television in Nursing Home Settings: An Interview Case Study with Older Adults and Professionals

Author

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  • Bérangère Naudé

    (Faculté de Médecine, Université Paris Cité, Maladie d’Alzheimer, F-75013 Paris, France
    Broca Living Lab, CEN STIMCO, F-75013 Paris, France)

  • Anne-Sophie Rigaud

    (Faculté de Médecine, Université Paris Cité, Maladie d’Alzheimer, F-75013 Paris, France
    Broca Living Lab, CEN STIMCO, F-75013 Paris, France
    Service Gériatrie 1&2, Centre Mémoire de Ressources et Recherches Ile de France-Broca, AP-HP, Hôpital Broca, F-75013 Paris, France)

  • Laila Kamali

    (School of Medicine, Royal College of Surgeons, D02 YN77 Dublin, Ireland)

  • Maribel Pino

    (Faculté de Médecine, Université Paris Cité, Maladie d’Alzheimer, F-75013 Paris, France
    Broca Living Lab, CEN STIMCO, F-75013 Paris, France
    Service Gériatrie 1&2, Centre Mémoire de Ressources et Recherches Ile de France-Broca, AP-HP, Hôpital Broca, F-75013 Paris, France)

Abstract

Increasingly, public health programs are recommending the use of information and communication technologies to address the psychosocial needs of Older Adults (OAs). Recently, several applications that allow access to communication and stimulation functionalities using digital interactive television (DiTV) have been developed. The use of the television interface to access digital services seems to help meet several accessibility and usability needs of OAs. However, its use entails other challenges related to different dimensions (organizational, technological, ethical, etc.). This study aims to identify the factors that enable or hinder the use of DiTV by OAs living in geriatric institutions. A qualitative interview case study was conducted in three French geriatric facilities. A total of 25 semi-structured interviews were carried out with residents and care professionals, between February and April 2022, to identify enablers and barriers to DiTV use. Data were processed using a thematic deductive analysis inspired by a multidimensional Health Technology Assessment model. The analysis showed that DiTV use may be limited by organizational (e.g., workload), technological (e.g., ergonomic issues), human (e.g., health issues), ethical (e.g., privacy), and safety factors (e.g., frustration due to technical problems). A summary of these factors and five recommendations for DiTV implementation in geriatric settings are presented in this paper.

Suggested Citation

  • Bérangère Naudé & Anne-Sophie Rigaud & Laila Kamali & Maribel Pino, 2023. "Barriers and Enablers for the Use of Digital Interactive Television in Nursing Home Settings: An Interview Case Study with Older Adults and Professionals," IJERPH, MDPI, vol. 20(3), pages 1-22, January.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:3:p:1813-:d:1040514
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    References listed on IDEAS

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    1. Diana Castilla & Carlos Suso-Ribera & Irene Zaragoza & Azucena Garcia-Palacios & Cristina Botella, 2020. "Designing ICTs for Users with Mild Cognitive Impairment: A Usability Study," IJERPH, MDPI, vol. 17(14), pages 1-21, July.
    2. Nicola Döring & Melisa Conde & Karlheinz Brandenburg & Wolfgang Broll & Horst-Michael Gross & Stephan Werner & Alexander Raake, 2022. "Can Communication Technologies Reduce Loneliness and Social Isolation in Older People? A Scoping Review of Reviews," IJERPH, MDPI, vol. 19(18), pages 1-20, September.
    3. Ke Chen & Alan Hoi-shou Chan, 2013. "Use or Non-Use of Gerontechnology—A Qualitative Study," IJERPH, MDPI, vol. 10(10), pages 1-22, September.
    4. Pedro C. Santana-Mancilla & Luis E. Anido-Rifón, 2017. "The Technology Acceptance of a TV Platform for the Elderly Living Alone or in Public Nursing Homes," IJERPH, MDPI, vol. 14(6), pages 1-15, June.
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