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How Do Primary Care Organizations Rate Their Level of Organizational Health Literacy? Results of a Swiss Pilot-Study

Author

Listed:
  • Anna-Sophia Beese

    (Center for Health Literacy, Careum Foundation, 8032 Zurich, Switzerland)

  • Dunja Nicca

    (Epidemiology, Biostatistics and Prevention Institute, University of Zurich, 8001 Zurich, Switzerland)

  • Rebecca Jaks

    (Center for Health Literacy, Careum Foundation, 8032 Zurich, Switzerland)

  • Natascha Stuermer

    (Epidemiology, Biostatistics and Prevention Institute, University of Zurich, 8001 Zurich, Switzerland)

  • Saskia Maria De Gani

    (Center for Health Literacy, Careum Foundation, 8032 Zurich, Switzerland
    Careum School of Health, Kalaidos University of Applied Sciences, 8006 Zurich, Switzerland)

Abstract

Primary care organizations offer a suitable setting to promote organizational health literacy (OHL) since they are a crucial interface for patients and clients. However, a clear picture on the OHL situation in primary care is lacking. The aim of this study was to assess OHL in Swiss primary care organizations by evaluating (i) how they rate their level of OHL and which improvement measures they accordingly plan (organizational level), (ii) what knowledge and attitudes among health professionals in primary care regarding OHL exist (individual level) and (iii) how teams working in general practitioners’ practices and a home care service organization differ regarding OHL (organizational and individual level). The research design included an online survey ( N = 74, health professionals) on the individual level and a checklist and intervention documentation ( N = 10, primary care teams) on the organizational level. The study reveals a crucial demand regarding organizationally embedded OHL practices in the participating primary care teams, despite a rather comprehensive understanding of the concept. The greatest need for action was identified in strengthening health literacy of staff members, which underlines the necessity to develop interventions to systematically strengthen the health literacy of health professionals.

Suggested Citation

  • Anna-Sophia Beese & Dunja Nicca & Rebecca Jaks & Natascha Stuermer & Saskia Maria De Gani, 2022. "How Do Primary Care Organizations Rate Their Level of Organizational Health Literacy? Results of a Swiss Pilot-Study," IJERPH, MDPI, vol. 19(23), pages 1-20, December.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:23:p:16139-:d:991497
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    References listed on IDEAS

    as
    1. Lopez, Claude & Kim, Bumyang & Sacks, Katherine, 2022. "Health Literacy in the United States: Enhancing Assessments and Reducing Disparities," MPRA Paper 114019, University Library of Munich, Germany.
    2. Natascha Stuermer & Saskia Maria De Gani & Anna-Sophia Beese & Jennifer Giovanoli Evack & Rebecca Jaks & Dunja Nicca, 2022. "Health Professionals’ Experience with the First Implementation of the Organizational Health Literacy Self-Assessment Tool for Primary Care (OHL Self-AsseT)—A Qualitative Reflexive Thematic Analysis," IJERPH, MDPI, vol. 19(23), pages 1-22, November.
    3. Don Nutbeam & Diane Levin-Zamir & Gill Rowlands, 2018. "Health Literacy in Context," IJERPH, MDPI, vol. 15(12), pages 1-3, November.
    4. Saskia Maria De Gani & Daniela Nowak-Flück & Dunja Nicca & Dominique Vogt, 2020. "Self-Assessment Tool to Promote Organizational Health Literacy in Primary Care Settings in Switzerland," IJERPH, MDPI, vol. 17(24), pages 1-14, December.
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    1. Natascha Stuermer & Saskia Maria De Gani & Anna-Sophia Beese & Jennifer Giovanoli Evack & Rebecca Jaks & Dunja Nicca, 2022. "Health Professionals’ Experience with the First Implementation of the Organizational Health Literacy Self-Assessment Tool for Primary Care (OHL Self-AsseT)—A Qualitative Reflexive Thematic Analysis," IJERPH, MDPI, vol. 19(23), pages 1-22, November.
    2. Joy Agner & Katharine Elizabeth Bau & Dirk Bruland, 2024. "An Introduction to Health Literacy and Social Contexts with Recommendations for Health Professionals and Researchers," IJERPH, MDPI, vol. 21(2), pages 1-14, February.

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