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Dispute resolution: the use of arbitration in the credit card industry

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Author Info
Olivier André
Abstract

The fine print in most credit card agreements states that any dispute with a credit card issuer must be resolved through arbitration. The author lays out potential advantages and disadvantages for the consumer.

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File URL: http://www.bos.frb.org/commdev/c&b/2009/summer/Olivier_Andre_credit_card_arbitration.pdf
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Publisher Info
Article provided by Federal Reserve Bank of Boston in its journal Communities and Banking.

Volume (Year): (2009)
Issue (Month): Sum ()
Pages: 17-18
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Handle: RePEc:fip:fedbcb:y:2009:i:sum:p:17-18

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Related research
Keywords: Credit cards;

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This page was last updated on 2009-12-12.

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