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Marketing interno para el incremento de la productividad en la logística de la distribuidora farmacéutica ecuatoriana

Author

Listed:
  • Andrés Alejandro Holguin Padilla
  • Gabriel Navarrete Anchundia

Abstract

La Distribuidora Farmacéutica Ecuatoriana DIFARE S.A. es la empresa líder a nivel nacional, en la distribución de medicamentos, cuenta con el mayor número de franquiciados, además de las empresas anexas que maneja como lo son: Pharmacy´s, Cruz azul, Dro mayor, Comunitarias, Dires; cuenta con 35 años en el mercado ecuatoriano y está plenamente posicionada. Debido al alto número de clientes, también cuenta con una alta cifra de pedidos, que necesitan ser atendidos y en ello recae el tema central, la excesiva demanda genera sobrecarga laboral y para cubrir dichas necesidades, deberá extender su jornada, impactando su calidad de vida y compromiso con la organización, desembocando en un ausentismo masivo.

Suggested Citation

  • Andrés Alejandro Holguin Padilla & Gabriel Navarrete Anchundia, 2020. "Marketing interno para el incremento de la productividad en la logística de la distribuidora farmacéutica ecuatoriana," Observatorio de la Economía Latinoamericana, Servicios Académicos Intercontinentales SL. Hasta 31/12/2022, issue 263, january.
  • Handle: RePEc:erv:observ:y:2020:i:263:25
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