IDEAS home Printed from https://ideas.repec.org/a/eme/qrampp/qram-03-2017-0019.html
   My bibliography  Save this article

Lean and process-orienting health care – linking and disentangling activities

Author

Listed:
  • Gustaf Kastberg
  • Sven Siverbo

Abstract

Purpose - One of the latest trends within public administration and healthcare organizations (HCOs) is process orientation, often in the shape of Lean management. The purpose of this study is to expand our understanding of process orientation of HCOs and the more specific aim is to investigate what measures are taken to re-frame the HCOs to include the process dimension. Design/methodology/approach - This empirical study is based on 67 interviews and 20 meeting observations. Findings - The main observation in this study is that introducing process-oriented management solutions is about disconnecting and cutting-off existing links. The authors see how attempts are made to cut-off links to the logic of functional specialization, the autonomy of the professional worker, equal treatment of patients and other objectives. Originality/value - This study adds to and expands previous studies that have problematized the use of Lean-inspired ways of organizing in the public sector.

Suggested Citation

  • Gustaf Kastberg & Sven Siverbo, 2017. "Lean and process-orienting health care – linking and disentangling activities," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 14(4), pages 390-406, October.
    • Handle: RePEc:eme:qrampp:qram-03-2017-0019
    DOI: 10.1108/QRAM-03-2017-0019
    as

    Download full text from publisher

    File URL: https://www.emerald.com/insight/content/doi/10.1108/QRAM-03-2017-0019/full/html?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://www.emerald.com/insight/content/doi/10.1108/QRAM-03-2017-0019/full/pdf?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1108/QRAM-03-2017-0019?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eme:qrampp:qram-03-2017-0019. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Emerald Support (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.