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Seeking approval: adopting impression management tactics upon experiencing workplace ostracism

Author

Listed:
  • Xinyan Mu
  • Jih-Yu Mao
  • Mengying Liao

Abstract

Purpose - Being ignored or excluded is a painful experience. Belongingness theory suggests that individuals inherently desire for belongingness and social interactions. This study aims to explore whether ostracized employees take actions to seek potential re-inclusion in the workplace. Design/methodology/approach - Data were collected from a two-wave survey. Ordinary least squares regressions were conducted to test the hypotheses. Findings - Workplace ostracism is positively associated with victims’ impression management behaviors (i.e. self-promotion and exemplification) through need for approval. In addition, these indirect relationships are more salient for victims with stronger self-face concerns. Originality/value - This study examines how ostracized employees strive for potential re-inclusion and who are more likely to seek approval. Specifically, this study identifies two impression management behaviors as victims’ potential re-inclusion tactics in response to ostracism in the workplace.

Suggested Citation

  • Xinyan Mu & Jih-Yu Mao & Mengying Liao, 2022. "Seeking approval: adopting impression management tactics upon experiencing workplace ostracism," Nankai Business Review International, Emerald Group Publishing Limited, vol. 13(3), pages 457-471, January.
    • Handle: RePEc:eme:nbripp:nbri-07-2021-0048
    DOI: 10.1108/NBRI-07-2021-0048
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