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Computer-based message systems: A taxonomy

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  • Meyer, N. Dean

Abstract

Office automation includes four major groups of tools: telecommunications, text handling, information retrieval and analytical or decision support tools. This article reviews the variety of telecommunications tools and then discusses within a detailed framework one example of particular interest to user managers -- computer-based message systems. Thus a guide is presented enabling potential users to assess the benefits of the various commercial message systems available.

Suggested Citation

  • Meyer, N. Dean, 1980. "Computer-based message systems: A taxonomy," Telecommunications Policy, Elsevier, vol. 4(2), pages 128-133, June.
  • Handle: RePEc:eee:telpol:v:4:y:1980:i:2:p:128-133
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