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A resilience markers framework for small teams

Author

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  • Furniss, Dominic
  • Back, Jonathan
  • Blandford, Ann
  • Hildebrandt, Michael
  • Broberg, Helena

Abstract

Processes that enable an effective response to unexpected events and vulnerabilities that lie outside the scope of formal procedures can be described as being resilient. There are many such descriptions of resilience within and across different domains. Comparison and generalisation is difficult because resilience is not a component of a system and should be understood as an emergent property. Here we provide a framework for reasoning about resilience that requires representation of the level of analysis (from the individual to operational), a traceable link from abstract theory to specific observations, resilience mechanisms, and contextual factors. This moves forward an agenda to systematically observe concrete manifestations of resilience within and across domains. We illustrate the application of the framework by considering a case study of the performance of nuclear power plant (NPP) operators in an experimental scenario. This paper focuses on the small team level of analysis. The framework presented here provides the basis for developing concrete measures for improving the resilience of organisations through training, system design, and organisational learning.

Suggested Citation

  • Furniss, Dominic & Back, Jonathan & Blandford, Ann & Hildebrandt, Michael & Broberg, Helena, 2011. "A resilience markers framework for small teams," Reliability Engineering and System Safety, Elsevier, vol. 96(1), pages 2-10.
  • Handle: RePEc:eee:reensy:v:96:y:2011:i:1:p:2-10
    DOI: 10.1016/j.ress.2010.06.025
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    Citations

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    Cited by:

    1. Righi, Angela Weber & Saurin, Tarcisio Abreu & Wachs, Priscila, 2015. "A systematic literature review of resilience engineering: Research areas and a research agenda proposal," Reliability Engineering and System Safety, Elsevier, vol. 141(C), pages 142-152.
    2. Francis, Royce & Bekera, Behailu, 2014. "A metric and frameworks for resilience analysis of engineered and infrastructure systems," Reliability Engineering and System Safety, Elsevier, vol. 121(C), pages 90-103.
    3. Kontogiannis, Tom & Malakis, Stathis, 2012. "A systemic analysis of patterns of organizational breakdowns in accidents: A case from Helicopter Emergency Medical Service (HEMS) operations," Reliability Engineering and System Safety, Elsevier, vol. 99(C), pages 193-208.
    4. Seyed Mohammad Asadzadeh & Hadi Maleki & Mehrab Tanhaeean, 0. "A resilience engineering-based approach to improving service reliability in maintenance organizations," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 0, pages 1-14.
    5. Seyed Mohammad Asadzadeh & Hadi Maleki & Mehrab Tanhaeean, 2020. "A resilience engineering-based approach to improving service reliability in maintenance organizations," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(5), pages 909-922, October.
    6. Novak, Jeremy & Farr-Wharton, Ben & Brunetto, Yvonne & Shacklock, Kate & Brown, Kerry, 2017. "Safety outcomes for engineering asset management organizations: Old problem with new solutions?," Reliability Engineering and System Safety, Elsevier, vol. 160(C), pages 67-73.
    7. Virginie Fernandez & Yvonne Giordano & Sabrina Loufrani-Fedida, 2017. "Enacting resilience in extreme action teams: The case of French mountain rescue organizing," Post-Print hal-02046087, HAL.
    8. Ofori, Elvis Kwame & Aram, Simon Appah & Saalidong, Benjamin M. & Gyimah, Justice & Niyonzima, Patrick & Mintah, Clement & Ahakwa, Isaac, 2023. "Exploring new antecedent metrics for safety performance in Ghana’s oil and gas industry using partial least squares structural equation modelling (PLS-SEM)," Resources Policy, Elsevier, vol. 81(C).
    9. Varajão, João & Fernandes, Gabriela & Amaral, António & Gonçalves, A. Manuela, 2021. "Team Resilience Model: An Empirical Examination of Information Systems Projects," Reliability Engineering and System Safety, Elsevier, vol. 206(C).
    10. Bergström, Johan & van Winsen, Roel & Henriqson, Eder, 2015. "On the rationale of resilience in the domain of safety: A literature review," Reliability Engineering and System Safety, Elsevier, vol. 141(C), pages 131-141.

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