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Trusting technology: Security decision making at airports

Author

Listed:
  • Kirschenbaum, Alan (Avi)
  • Mariani, Michele
  • Van Gulijk, Coen
  • Rapaport, Carmit
  • Lubasz, Sharon

Abstract

Using data from a field survey of airport employees across European airports, we identify how trust in security technology affects the implementation of security rules and regulations. An analysis of respondents from eight airports in Europe demonstrated that compliance with security rules and protocols was related to two main categories of trust in technology: one oriented to the technology itself and the other to technology as a means of catching offenders. A further multivariate analysis showed that security decisions by each ‘trusting’ group tended to reflect its degree of commitment to the organizations' administrative guidelines and the organizations' security attitude.

Suggested Citation

  • Kirschenbaum, Alan (Avi) & Mariani, Michele & Van Gulijk, Coen & Rapaport, Carmit & Lubasz, Sharon, 2012. "Trusting technology: Security decision making at airports," Journal of Air Transport Management, Elsevier, vol. 25(C), pages 57-60.
    • Handle: RePEc:eee:jaitra:v:25:y:2012:i:c:p:57-60
    DOI: 10.1016/j.jairtraman.2012.08.005
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    References listed on IDEAS

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    1. Kirschenbaum, Alan (Avi) & Mariani, Michele & Van Gulijk, Coen & Lubasz, Sharon & Rapaport, Carmit & Andriessen, Hinke, 2012. "Airport security: An ethnographic study," Journal of Air Transport Management, Elsevier, vol. 18(1), pages 68-73.
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    Cited by:

    1. Paul McFarlane, 2020. "Linking aviation security failures to human-mediated error. A review of the related literatures with directions for policy and research," Journal of Transportation Security, Springer, vol. 13(1), pages 33-51, June.
    2. Skorupski, Jacek & Uchroński, Piotr, 2017. "A fuzzy model for evaluating metal detection equipment at airport security screening checkpoints," International Journal of Critical Infrastructure Protection, Elsevier, vol. 16(C), pages 39-48.

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