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Plural form chain and efficiency: Insights from the French hotel chains and the DEA methodology


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  • Perrigot, Rozenn
  • Cliquet, Gérard
  • Piot-Lepetit, Isabelle


Summary This paper compares plural form chains, i.e., chains in which franchised units and company-owned units coexist, in terms of performance and more specifically in terms of efficiency, to predominantly franchised chains and predominantly company-owned ones. The data envelopment analysis (DEA) is implemented to assess the efficiency of hotel chains in the French market. It is shown that plural form chains have a significantly higher average efficiency score than predominantly franchised and company-owned ones. Managerial implications are drawn for managing hotel chains.

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Bibliographic Info

Article provided by Elsevier in its journal European Management Journal.

Volume (Year): 27 (2009)
Issue (Month): 4 (August)
Pages: 268-280

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Handle: RePEc:eee:eurman:v:27:y:2009:i:4:p:268-280

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Keywords: Plural form Franchising Hotel industry Data envelopment analysis Technical efficiency Scale efficiency;


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Cited by:
  1. Alexandros Apostolakis & George Datseris & Constantine Manasakis, . "Using data envelopment analysis to measure hotel efficiency in Crete," Working Papers 1203, University of Crete, Department of Economics.
  2. Isabelle Piot-Lepetit & Rozenn Perrigot & Gérard Cliquet, 2014. "Organizational form and efficiency of franchise chains," Working Papers 264691, Institut National de la Recherche Agronomique, France.
  3. Frédéric Perdreau & Anne-Laure Le Nadant & Gérard Cliquet, 2010. "Plural Form and Franchisors Performance : Early Empirical Findings From Europe," Post-Print halshs-00522601, HAL.
  4. Rozenn Perrigot & Thierry Pénard, 2012. "Determinants of E-commerce adoption by franchisors: Insights from the U.S. market," Economics Working Paper Archive (University of Rennes 1 & University of Caen) 201206, Center for Research in Economics and Management (CREM), University of Rennes 1, University of Caen and CNRS.
  5. Rozenn Perrigot, & Isabelle Piot-Lepetit & Gérard Cliquet, 2012. "Plural Form and Franchise Chains Efficency: A Dea Meta-Frontier Approach applied to French Chains," Economics Working Paper Archive (University of Rennes 1 & University of Caen) 201210, Center for Research in Economics and Management (CREM), University of Rennes 1, University of Caen and CNRS.


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