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Synchronized abandonments in a single server unreliable queue

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  • Economou, Antonis
  • Kapodistria, Stella

Abstract

We consider a single server unreliable queue represented by a 2-dimensional continuous-time Markov chain. At failure times, the present customers leave the system. Moreover, customers become impatient and perform synchronized abandonments, as long as the server is down. We analyze this model and derive the main performance measures using results from the basic q-hypergeometric series.

Suggested Citation

  • Economou, Antonis & Kapodistria, Stella, 2010. "Synchronized abandonments in a single server unreliable queue," European Journal of Operational Research, Elsevier, vol. 203(1), pages 143-155, May.
    • Handle: RePEc:eee:ejores:v:203:y:2010:i:1:p:143-155
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    References listed on IDEAS

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    1. J.R. Artalejo & M. Pozo, 2002. "Numerical Calculation of the Stationary Distribution of the Main Multiserver Retrial Queue," Annals of Operations Research, Springer, vol. 116(1), pages 41-56, October.
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    Cited by:

    1. Spiros Dimou & Antonis Economou, 2013. "The Single Server Queue with Catastrophes and Geometric Reneging," Methodology and Computing in Applied Probability, Springer, vol. 15(3), pages 595-621, September.
    2. Chen, Shih-Pin, 2016. "Time value of delays in unreliable production systems with mixed uncertainties of fuzziness and randomness," European Journal of Operational Research, Elsevier, vol. 255(3), pages 834-844.
    3. Gopinath Panda & Veena Goswami & Abhijit Datta Banik, 2016. "Equilibrium and Socially Optimal Balking Strategies in Markovian Queues with Vacations and Sequential Abandonment," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 33(05), pages 1-34, October.

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