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The shaping of the neoliberal worker: Socialisation of young adults through flexible hospitality work

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  • Rydzik, Agnieszka
  • Kissoon, Chavan Sharma

Abstract

Neoliberal reforms have led to a profound transformation of the UK labour market and the higher education sector, resulting in precarisation of work, youth underemployment and employability-focused universities. Relying on a flexible young workforce, tourism and hospitality workplaces have been at the forefront of these changes. This article examines implications of these macro-level transformations for young workers and the role of hospitality workplaces in shaping understandings of work. Drawing on 44 interviews with university students on zero-hour contracts in UK hospitality, the article theorises student-workers' socialisation to work. It shows how, as anticipatory work socialisation spaces, hospitality workplaces contribute to the shaping of neoliberal subjectivities through normalisation of certain, sometimes troubling, working practices.

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  • Rydzik, Agnieszka & Kissoon, Chavan Sharma, 2022. "The shaping of the neoliberal worker: Socialisation of young adults through flexible hospitality work," Annals of Tourism Research, Elsevier, vol. 97(C).
    • Handle: RePEc:eee:anture:v:97:y:2022:i:c:s0160738322001219
    DOI: 10.1016/j.annals.2022.103470
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    References listed on IDEAS

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    4. Sandra Kensbock & Janis Bailey & Gayle Jennings & Anoop Patiar, 2015. "Sexual Harassment of Women Working as Room Attendants within 5-Star Hotels," Gender, Work and Organization, Wiley Blackwell, vol. 22(1), pages 36-50, January.
    5. Agnieszka Rydzik & Sundari Anitha, 2020. "Conceptualising the Agency of Migrant Women Workers: Resilience, Reworking and Resistance," Work, Employment & Society, British Sociological Association, vol. 34(5), pages 883-899, October.
    6. Baum, Tom., 2013. "International perspectives on women and work in hotels, catering and tourism," ILO Working Papers 994797583402676, International Labour Organization.
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    Cited by:

    1. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).

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