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Tourism implications of online response to terrorism

Author

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  • Ulqinaku, Aulona
  • Sarial-Abi, Gülen

Abstract

Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.

Suggested Citation

  • Ulqinaku, Aulona & Sarial-Abi, Gülen, 2021. "Tourism implications of online response to terrorism," Annals of Tourism Research, Elsevier, vol. 86(C).
    • Handle: RePEc:eee:anture:v:86:y:2021:i:c:s016073832030058x
    DOI: 10.1016/j.annals.2020.102914
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    Cited by:

    1. Liu, Xing (Stella) & Wan, Lisa C. & Yi, Xiao (Shannon), 2022. "Humanoid versus non-humanoid robots: How mortality salience shapes preference for robot services under the COVID-19 pandemic?," Annals of Tourism Research, Elsevier, vol. 94(C).
    2. Carlos Mestanza-Ramón & José Luis Jiménez-Caballero, 2021. "Nature Tourism on the Colombian—Ecuadorian Amazonian Border: History, Current Situation, and Challenges," Sustainability, MDPI, vol. 13(8), pages 1-14, April.

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