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The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman

Author

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  • Mansour Naser Alraja

    (Department of Management Information Systems, College of Commerce and Business Administration, Dhofar University, Salalah State, Sultanate of Oman,)

  • Samir Hammami

    (Department of Management Information Systems, College of Commerce and Business Administration, Dhofar University, Salalah State, Sultanate of Oman,)

  • Billal Chikhi

    (Faculty of Economics Sciences, Department of Commercial and Management Sciences, University of Boumerdes, Boumerdes, Algeria,)

  • Samia Fekir

    (Faculty of Economics Sciences, Department of Commercial and Management Sciences, University of Boumerdes, Boumerdes, Algeria)

Abstract

In the same context of previous studies on the adoption of E-government, this paper employs the Unified theory of acceptance and use of technology model two constructs from this model were selected (performance expectancy, and effort expectancy) to examine their effect on the intention to adopt electronic government in Sultanate of Oman from an employees’ perspective. A manual survey was conducted to collect the request data. The total number of valid questionnaires for analysis was 204 which formed (83.3%) of the study sample. To confirm the internal consistency of construct and measures validity, Factor analysis and Reliability test were used for this purpose. In addition to, the multiple linear regression was used to test the study hypotheses. The study model explained (50.5%) of the whole deviation in employees’ Intention to adopt E-government. Moreover, both constructs performance expectancy, and effort expectancy have a significant influence on employees’ intention to adopt the electronic government. To empower employees to response to the requested e-services by citizens or businesses in real time, the adopted system to provide E-government services must be simplified, in addition to equipping employees with needed skills to use the mentioned system. The study originality lies in narrowing the UTUAT model which adopted only two constructs (performance expectancy, and effort expectancy) of this model. Then, implementing this adopted model on employees as individuals, not as representatives of government institutions, which considered the first study attempted to do such investigation.

Suggested Citation

  • Mansour Naser Alraja & Samir Hammami & Billal Chikhi & Samia Fekir, 2016. "The Influence of Effort and Performance Expectancy on Employees to Adopt E-government: Evidence from Oman," International Review of Management and Marketing, Econjournals, vol. 6(4), pages 930-934.
    • Handle: RePEc:eco:journ3:2016-04-38
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    Citations

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    Cited by:

    1. Nawahel Said Nasser Al-Junaibi & Abdulkadir Shehu & Asma Yahya Al Rawahi & Maryam Hamood Said Al-Toubi, 2023. "Technology Readiness among Consumers in Oman: The Case of Adopting E-Services," International Journal of Business and Management, Canadian Center of Science and Education, vol. 17(5), pages 1-42, February.
    2. Chayomchai Ampol, 2020. "The Online Technology Acceptance Model of Generation-Z People in Thailand during COVID-19 Crisis," Management & Marketing, Sciendo, vol. 15(s1), pages 496-512, October.
    3. Bohan Zhang & Li Ying & Muhammad Asghar Khan & Madad Ali & Sergey Barykin & Agha Jahanzeb, 2023. "Sustainable Digital Marketing: Factors of Adoption of M-Technologies by Older Adults in the Chinese Market," Sustainability, MDPI, vol. 15(3), pages 1-19, January.
    4. Khalil Feghali & Joelle Matta & Samir Moussa, 2022. "Digital Transformation of Accounting Practices and Behavior During COVID-19: MENA Evidence," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 21(2), pages 236-269, June.
    5. Faqih, Khaled M.S. & Jaradat, Mohammed-Issa Riad Mousa, 2021. "Integrating TTF and UTAUT2 theories to investigate the adoption of augmented reality technology in education: Perspective from a developing country," Technology in Society, Elsevier, vol. 67(C).

    More about this item

    Keywords

    Effort Expectancy; Performance Expectancy; Unified Theory of Acceptance and Use of Technology; E-government; Employees;
    All these keywords.

    JEL classification:

    • C2 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables
    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government

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