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Particularities of the Implement of Quality Management System Based on the Requirements of the ISO 9001 in the Telecommunications Companies

Author

Listed:
  • Marina V. Verkhovskaya

    (Department of Management, National Research Tomsk Polytechnic University, Institute of Humanities, Social Sciences & Technologies, Russia)

  • Ekaterina V. Men’shikova

    (Department of Management, National Research Tomsk Polytechnic University, Institute of Humanities, Social Sciences & Technologies, Russia,)

  • Oleg V. Khazanov

    (Department of History of the Ancient World, Faculty of History, National Research Tomsk State University, The Middle Ages and the Methodology of History, Tomsk, Russia.)

Abstract

This article describes the advantages of the implementing of quality management system (QMS) based on the ISO 9001 in the telecommunications companies. The stages of the implementation of the QMS in the telecommunications companies are discussed. The card of main process and criteria of processes are developed. The expediency of implementing the QMS based on the requirements of ISO 9001 in telecommunications is showed.

Suggested Citation

  • Marina V. Verkhovskaya & Ekaterina V. Men’shikova & Oleg V. Khazanov, 2016. "Particularities of the Implement of Quality Management System Based on the Requirements of the ISO 9001 in the Telecommunications Companies," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 603-607.
    • Handle: RePEc:eco:journ3:2016-03-27
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    More about this item

    Keywords

    System; Quality; Management; Process; Introduction;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production

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