IDEAS home Printed from https://ideas.repec.org/a/ddj/fseeai/y2016i2p118-124.html
   My bibliography  Save this article

Improving Verbal Communication from the Perspective of the Use of Organizational Voice and Silence

Author

Listed:
  • Mircea Constantin DUICA

    (Valahia University of Targoviste, Romania)

  • Nicoleta Valentina FLOREA

    (Valahia University of Targoviste, Romania)

  • Anisoara DUICA

    (Valahia University of Targoviste, Romania)

Abstract

Communication leads to attaining the objectives of any organization, regardless of its size and activity. By an efficient communication, one can obtain the motivation of the employees, their loyalty, the increase of their degree of trust, the improvement of the image of the company on the market, conflicts are eliminated, risks are diminished, and the relations with the stakeholders are improved. In this article, we shall show that an organization must develop an efficient communication plan, based on knowing the fact when it needs to communicate (the organizational voice) and when it must not communicate (organizational silence), in order to improve the collaboration relations and to obtain performance in the long run. At the same time, we shall implement the method of decision substantiation under risk conditions, going through the steps needed for the development of a decisional tree, choosing between two possible variants of communication with its employees.

Suggested Citation

  • Mircea Constantin DUICA & Nicoleta Valentina FLOREA & Anisoara DUICA, 2016. "Improving Verbal Communication from the Perspective of the Use of Organizational Voice and Silence," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 118-124.
    • Handle: RePEc:ddj:fseeai:y:2016:i:2:p:118-124
    as

    Download full text from publisher

    File URL: http://www.eia.feaa.ugal.ro/images/eia/2016-2/DuicaFloreaDuica.pdf
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ddj:fseeai:y:2016:i:2:p:118-124. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Gianina Mihai (email available below). General contact details of provider: https://edirc.repec.org/data/fegalro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.