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Perceived organizational support, psychological entitlement, and extra-role behavior: The mediating role of knowledge hiding behavior

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  • Alnaimi, Ayman Mousa Mahmoud
  • Rjoub, Husam

Abstract

Research on the knowledge sharing has exploded over the past decades due to trends and integration of knowledge and talent management in modern workplace. However, knowledge hiding has been left unexplored; moreover, efforts to foster knowledge sharing remain because employees are unwilling to share their knowledge for several reasons. Drawing on psychological ownership and social exchange theory, this article investigated the nexus between perceived organizational support, psychological entitlement, knowledge hiding behavior, and extra-role behavior, and the mediating role of knowledge hiding behavior. Utilizing survey data collected from 375 employees in Jordanian commercial banks, a structural equation modeling was applied to analyze the data. Results from structural equation modeling show that (1) perceived organizational support has a positive impact on extra-role behavior, (2) knowledge hiding behavior has a negative impact on extra-role behavior, (3) psychological entitlement has a positive impact on knowledge hiding behavior, and (4) knowledge hiding behavior mediated the relationship between psychological entitlement and extra-role behavior. Implications for theory and practice are discussed.

Suggested Citation

  • Alnaimi, Ayman Mousa Mahmoud & Rjoub, Husam, 2021. "Perceived organizational support, psychological entitlement, and extra-role behavior: The mediating role of knowledge hiding behavior," Journal of Management & Organization, Cambridge University Press, vol. 27(3), pages 507-522, May.
    • Handle: RePEc:cup:jomorg:v:27:y:2021:i:3:p:507-522_6
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    Cited by:

    1. Jiang Xu & Huihui Wu & Jianhua Zhang, 2022. "Innovation Research on Symbiotic Relationship of Organization’s Tacit Knowledge Transfer Network," Sustainability, MDPI, vol. 14(5), pages 1-22, March.
    2. Roksana Binte Rezwan & Yoshi Takahashi, 2021. "The Psychology behind Knowledge Hiding in an Organization," Administrative Sciences, MDPI, vol. 11(2), pages 1-38, May.
    3. Unnar Theodorsson & Thorhallur Gudlaugsson & Svala Gudmundsdottir, 2022. "Talent Management in the Banking Sector: A Systematic Literature Review," Administrative Sciences, MDPI, vol. 12(2), pages 1-30, May.
    4. Jinan Fattah & Mehmet Yesiltas & Tarik Atan, 2022. "The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support," SAGE Open, , vol. 12(4), pages 21582440221, October.
    5. Hooria Khan & Md Sohel Chowdhury & Dae-seok Kang, 2022. "Leaders’ Emotion Regulation and the Influence of Respect and Entitlement on Employee Silence," Sustainability, MDPI, vol. 14(4), pages 1-14, February.

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