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How does servant leadership affect employee attitudes, behaviors, and psychological climates in a for-profit organizational context?

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  • Ozyilmaz, Adnan
  • Cicek, Serpil S

Abstract

This study investigates the effects of servant leadership on employee attitudes, behaviors, and psychological climates. In Study 1, the empirical results are based on data for 284 employees from 12 different organizations, and in Study 2, the results are based on data for 286 employees from 15 different organizations. The results show that servant leadership is positively and significantly related to organizational citizenship behavior, job satisfaction, and psychological climate. The relationship between servant leadership and job satisfaction is also partially mediated by psychological climate. With these results, this study contributes to research showing that leadership has both direct and mediating effects on employee attitudes and behaviors.

Suggested Citation

  • Ozyilmaz, Adnan & Cicek, Serpil S, 2015. "How does servant leadership affect employee attitudes, behaviors, and psychological climates in a for-profit organizational context?," Journal of Management & Organization, Cambridge University Press, vol. 21(3), pages 263-290, May.
    • Handle: RePEc:cup:jomorg:v:21:y:2015:i:03:p:263-290_00
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    Cited by:

    1. Chunlin Wu & Han Yao & Xin Ning & Lei Wang, 2021. "Emergence of Informal Safety Leadership: A Social–Cognitive Process for Accident Prevention," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 4288-4305, November.
    2. Michiel Frederick Coetzer & Mark Bussin & Madelyn Geldenhuys, 2017. "The Functions of a Servant Leader," Administrative Sciences, MDPI, vol. 7(1), pages 1-32, February.
    3. Shah Ali Murtaza & Asif Mahmood & Saima Saleem & Naveed Ahmad & Muhammad Suhail Sharif & Edina Molnár, 2021. "Proposing Stewardship Theory as an Alternate to Explain the Relationship between CSR and Employees’ Pro-Environmental Behavior," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
    4. A. Newman & G. Schwarz & B. Cooper & S. Sendjaya, 2017. "How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality," Journal of Business Ethics, Springer, vol. 145(1), pages 49-62, September.
    5. Le Vinh Nguyen & Jarrod Haar,, 2022. "Hospitality Leadership Competencies And Employee Commitment: New Insights From The Booming Hotel Industry In Vietnam," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 28(2), pages 419-443, August.
    6. Tomasz Gigol & Katarzyna Kreczmanska-Gigol & Renata Pajewska-Kwasny, 2021. "Socially Responsible Leadership’s Impact on Stakeholder Management, Staff Job Satisfaction and Work Engagement," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 775-805.
    7. Chad A. Hartnell & Amanda Christensen-Salem & Fred O. Walumbwa & Derek J. Stotler & Flora F. T. Chiang & Thomas A. Birtch, 2023. "Manufacturing Motivation in the Mundane: Servant Leadership’s Influence on Employees’ Intrinsic Motivation and Performance," Journal of Business Ethics, Springer, vol. 188(3), pages 533-552, December.
    8. Neubert, Mitchell J. & de Luque, Mary Sully & Quade, Matthew J. & Hunter, Emily M., 2022. "Servant leadership across the globe: Assessing universal and culturally contingent relevance in organizational contexts," Journal of World Business, Elsevier, vol. 57(2).

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