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View From the Trenches: Practitioners’ Perspectives on Key Issues and Opportunities in Low-Wage and Frontline Jobs

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  • Sliter, Michael
  • Holland, Brent
  • Sliter, Katherine
  • Jones, Morgan

Abstract

Bergman and Jean (2016) rightly argue that published research in industrial–organizational (I-O) psychology often underrepresents low-wage and frontline employees in favor of professional workers and management. One possible consequence of this bias is that I-O research may unintentionally marginalize workplace phenomena that impact employees professionally and personally. One example offered by Bergman and Jean is economic tenuousness, a work–life stressor that is more likely to be experienced by low-income and frontline employees. The recent growth in the proportion of individuals employed in low-wage jobs (Albelda & Carr, 2012) reinforces the need to explore the impact of the publication rift between the science and practice of I-O psychology.

Suggested Citation

  • Sliter, Michael & Holland, Brent & Sliter, Katherine & Jones, Morgan, 2016. "View From the Trenches: Practitioners’ Perspectives on Key Issues and Opportunities in Low-Wage and Frontline Jobs," Industrial and Organizational Psychology, Cambridge University Press, vol. 9(1), pages 174-181, March.
    • Handle: RePEc:cup:inorps:v:9:y:2016:i:01:p:174-181_00
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