Evaluación gerencial del servicio de seguridad con Balanced Scorecard: caso Alcaldía Mayor de Bogotá
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Keywords
Palabras clave : Seguridad; balanced scorecard; Policía Metropolitana de Bogotá; índices de inseguridad; Alcaldía Mayor de Bogotá.Key words: Security; Balanced Scorecard; Metropolitan Police of Bogota; indexes of Insecurity; Major Mayoralty of Bogota.Palavras-chave: Segurança; Balanced Scorecard; Polícia Metropolitanade Bogotá; índices de Insegurança; Prefeitura Maior de Bogotá.Mots clés: Sécurité; Balanced Scorecard; la police métropolitaine deBogota; les taux de criminalité; le maire de Bogotá.;All these keywords.
JEL classification:
- D63 - Microeconomics - - Welfare Economics - - - Equity, Justice, Inequality, and Other Normative Criteria and Measurement
- D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
- D74 - Microeconomics - - Analysis of Collective Decision-Making - - - Conflict; Conflict Resolution; Alliances; Revolutions
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