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Intercultural Communication In Tourism

Author

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  • Cristina Elena ALBU

    (”Alexandru Ioan Cuza” University of Iași, Romania)

Abstract

Communication is involved in all social life acts, being the constituent factor of creation and of cultural processes. Cultural diversity and intercultural dialogue are intensely discussed topics in today's society which is marked by globalization. Cultural differences are the core subject for studies addressing intercultural communication. Good knowledge of other cultures is a necessary step to get to recognize the nature of these differences and to relate to others through attitudes of understanding and tolerance which are premises for genuine intercultural dialogue, especially in the tourism industry. While communication is an act of human relationships, culture is the motive of this act. In tourism, quality of communication is related to the level of the culture involved and to the degree of improvement of the means of which is done. Intercultural communication experiences help tourists to know and to appreciate other cultures, but also help them to a better understanding of their own culture.

Suggested Citation

  • Cristina Elena ALBU, 2015. "Intercultural Communication In Tourism," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 7-14, June.
    • Handle: RePEc:cmj:journl:y:2015:i:7:p:7-14
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    Citations

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    Cited by:

    1. Eleni Mavragani & Paraskevi Nikolaidou & Efi Theodoraki, 2019. "Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki," Post-Print hal-02458464, HAL.
    2. Mavragani, Eleni & Nikolaidou, Paraskevi & Theodoraki, Efi, 2019. "Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki," MPRA Paper 93526, University Library of Munich, Germany.
    3. Begum Dilara Emiroglu, 2021. "Other Tourists as Part of Tourism Product," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 7(2), pages 171-194, December.
    4. Rebeca Guillén-Peñafiel & Ana María Hernández-Carretero & José-Manuel Sánchez-Martín, 2022. "Heritage Education as a Basis for Sustainable Development. The Case of Trujillo, Monfragüe National Park and Villuercas-Ibores-Jara Geopark (Extremadura, Spain)," Land, MDPI, vol. 11(8), pages 1-25, July.

    More about this item

    Keywords

    Culture; Tourism; Communication; Stereotype; Cultural shock; Intercultural communication;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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