Improving Knowledge Management Through 21st Century Digital Skills

Knowledge creation and management is the central element of the knowledge-based economies that characterize advanced societies. The transition from the paradigm given by Francis Bacon "Knowledge is power" to "knowledge sharing and management is power" has shown that isolation does not produce value without sharing it to all the granular components of the company, in order to be, there, managed both vertically, between the layers of the company and especially horizontally, distributed, for the efficient management of each final component. The creation of knowledge is the result of the production and management of information, seen as representations of real events, produced or predicted, and these, in today's world are eminently related to the digital skills of those who produce and manage this information. Following the COVID 19 pandemic, there was a turning point in the use of the digital, online, offline or computational environment in response to pandemic challenges and the lack of these digital skills did not lead to the predicted and desired developments of the knowledge society. This article aims to show the need for the evolution of digital skills in the context of knowledge management, starting from digital literacy as the first stage of digital skills defined by and reaching the strategy imposed by the need for the COVID pandemic 19.