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Analyse économique des coûts des services d'eau potable et qualité des prestations offertes aux usagers

Author

Listed:
  • Hélène Bouscasse
  • François Destandau
  • Serge Garcia

Abstract

Issues on service quality are crucial for water utility management and regulation. Omitting these aspects can lead to possible bias in estimating the efficiency of services. We integrate in a Translog cost function variables proxying this multi-dimensionality. Empirical results show that taking into account the level of quality of the delivered services has a significant impact on the measure of the efficiency computed from a stochastic frontier. Moreover we highlight that efficiency depends on ownership (public vs. private) and level of quality.

Suggested Citation

  • Hélène Bouscasse & François Destandau & Serge Garcia, 2008. "Analyse économique des coûts des services d'eau potable et qualité des prestations offertes aux usagers," Revue d'économie industrielle, De Boeck Université, vol. 0(2), pages 7-26.
    • Handle: RePEc:cai:reidbu:rei_122_0007
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