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Phases and Actions of the Evolution of the Concept of Quality in Canada and Australia – A Theoretical Modelling of the Development of Knowledge in Business Performance in the XXI Century - The Approach to Excellence

Author

Listed:
  • Cristina Raluca Popescu

    (The Bucharest University of Economic Studies, Bucharest, Romania)

  • Veronica Adriana Popescu

    (Commercial Academy of Satu – Mare, Satu – Mare, Romania and The Bucharest University of Economic Studies, Bucharest, Romania)

Abstract

In the paper “Phases and Actions of the Evolution of the Concept of Quality in Canada and Australia – A Theoretical Modelling of the Development of Knowledge in Business Performance in the XXI Century - The Approach to Excellence” the authors present the basic features of the phases and actions of the evolution of the concept of quality in Canada and Australia, as a theoretical modelling of the development of knowledge in business performance in the XXI century in order to improve the organizational processes so that excellence can be achieved.

Suggested Citation

  • Cristina Raluca Popescu & Veronica Adriana Popescu, 2015. "Phases and Actions of the Evolution of the Concept of Quality in Canada and Australia – A Theoretical Modelling of the Development of Knowledge in Business Performance in the XXI Century - The Approac," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 21(1), pages 18-26, May.
    • Handle: RePEc:but:manage:v:24:y:2016:i:1:p:18-26
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    Citations

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    Cited by:

    1. Armenia Androniceanu, 2017. "The Three-Dimensional Approach of Total Quality Management, an Essential Strategic Option for Business Excellence," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 1-61, February.

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