Methodology development for implementation of quality management system within SME from the products lifecycle point of view
AbstractThis paper is focused on the latest development of ISO 9000 family quality standards, Quality Management Systems (QMS) and how these relate with each phase of product lifecycle, within initial number of 50 small and medium-sized enterprises (SMEs) from Czech Republic. This paper also aims to analyze the problems encountered by quality managers when implementing QMS, in particular the ISO 9000 series standards, and tries to find answers to these problems, all in connection with the final product and its lifecycle. The product lifecycle is analyzed from three points of view, which the author considers are the most important for quality managers, i.e. serviceability, IT/IS and total costs. The final purpose and objective of the research is to develop a methodology, based on the results from the empirical study, which can form a base for future ISO 9000 standards improvement and thus when applied will help the quality managers, by reducing the delays of implementation and thus increasing the quality of the product, in a faster and more productive way, in order to fulfill the continuously changing requirements of the customers and of the market
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Faculty of Business and Administration, University of Bucharest in its journal Manager.
Volume (Year): 15 (2012)
Issue (Month): 1 (May)
ISO; methodology; QMS; SME; lifecycle;
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Cosmin Catalin Olteanu).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.