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The Effectiveness of Management-By-Walking-Around: A Randomized Field Study

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  • Anita L. Tucker
  • Sara J. Singer

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  • Anita L. Tucker & Sara J. Singer, 2015. "The Effectiveness of Management-By-Walking-Around: A Randomized Field Study," Production and Operations Management, Production and Operations Management Society, vol. 24(2), pages 253-271, February.
    • Handle: RePEc:bla:popmgt:v:24:y:2015:i:2:p:253-271
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    File URL: http://hdl.handle.net/10.1111/poms.12226
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    Cited by:

    1. Luv Sharma & Aravind Chandrasekaran & Elliot Bendoly, 2020. "Does the Office of Patient Experience Matter in Improving Delivery of Care?," Production and Operations Management, Production and Operations Management Society, vol. 29(4), pages 833-855, April.
    2. Jones, Aled & Blake, Joanne & Adams, Mary & Kelly, Daniel & Mannion, Russell & Maben, Jill, 2021. "Interventions promoting employee “speaking-up” within healthcare workplaces: A systematic narrative review of the international literature," Health Policy, Elsevier, vol. 125(3), pages 375-384.
    3. Marcos Lima, 2020. "Smarter organizations: insights from a smart city hybrid framework," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1281-1300, December.
    4. Samantha M. Keppler & Jun Li & Di (Andrew) Wu, 2022. "Crowdfunding the Front Lines: An Empirical Study of Teacher-Driven School Improvement," Management Science, INFORMS, vol. 68(12), pages 8809-8828, December.
    5. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
    6. KC, Diwas, 2020. "Worker Productivity in Operations Management," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 13(3), pages 151-249, April.
    7. R. K. Jha & B. S. Sahay & P. Charan, 2016. "Healthcare operations management: a structured literature review," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 43(3), pages 259-279, September.

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