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Sources of Fidelity in Purposive Organizational Change: Lessons from a Re‐engineering Case

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  • Michael E. Johnson‐Cramer
  • Robert L. Cross
  • Aimin Yan

Abstract

ABSTRACT The debate between adaptation and inertia hinges on whether theorists believe that organizations can effect purposive organizational change in which the realized structures match the planned structures. To date, research on organizational change has yielded few insights into the conditions under which such change occurs. This longitudinal case study of a re‐engineering programme at a medium‐sized bank examined the conditions under which elements of the planned structure were faithfully implemented. Elaborating a model of change fidelity, this paper argues that the features of the design elements themselves, attributes of the change process, and general contextual factors affect the likelihood that planned changes will occur.

Suggested Citation

  • Michael E. Johnson‐Cramer & Robert L. Cross & Aimin Yan, 2003. "Sources of Fidelity in Purposive Organizational Change: Lessons from a Re‐engineering Case," Journal of Management Studies, Wiley Blackwell, vol. 40(7), pages 1837-1870, November.
  • Handle: RePEc:bla:jomstd:v:40:y:2003:i:7:p:1837-1870
    DOI: 10.1111/1467-6486.00402
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    Cited by:

    1. Hoque, Zahirul, 2014. "20 years of studies on the balanced scorecard: Trends, accomplishments, gaps and opportunities for future research," The British Accounting Review, Elsevier, vol. 46(1), pages 33-59.
    2. Dittrich, Koen & Duysters, Geert & de Man, Ard-Pieter, 2007. "Strategic repositioning by means of alliance networks: The case of IBM," Research Policy, Elsevier, vol. 36(10), pages 1496-1511, December.

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