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Adding Regret to Fear Appeals: When the Going Gets Difficult, Regret Gets Action

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  • Kirsten Passyn

Abstract

In accord with Protection Motivation Theory, this article finds fear appeals ineffective at motivating health protection behaviors perceived to be difficult; when task difficulty is high, there is a decrease in perceptions of self‐efficacy and a reduction in health protection behaviors. This research examines a novel way to motivate health protection when task difficulty is salient by adding regret to fear appeals. The inclusion of regret, an emotion that motivates corrective behavioral change, bolsters self‐efficacy and enhances health protection intentions. In fact, even when task difficulty is made salient, self‐efficacy and behavioral intentions remain strong in the fear plus regret condition. Thus, in contrast to straight fear appeals, adding regret to fear appeals results in a reversal effect enhancing self‐efficacy and behavioral intentions when task difficulty is made salient. This research highlights the independence of task difficulty, self‐efficacy, and the role of regret in motivating difficult health protection behaviors.

Suggested Citation

  • Kirsten Passyn, 2019. "Adding Regret to Fear Appeals: When the Going Gets Difficult, Regret Gets Action," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(4), pages 1507-1534, December.
  • Handle: RePEc:bla:jconsa:v:53:y:2019:i:4:p:1507-1534
    DOI: 10.1111/joca.12254
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    Cited by:

    1. Wang, Jiawei, 2023. "The relationship between loneliness and consumer shopping channel choice: Evidence from China," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    2. Fazal-e-Hasan, Syed Muhammad & Ahmadi, Hormoz & Mortimer, Gary & Sekhon, Harjit & Kharouf, Husni & Jebarajakirthy, Charles, 2020. "The interplay of positive and negative emotions to quit unhealthy consumption behaviors: Insights for social marketers," Australasian marketing journal, Elsevier, vol. 28(4), pages 349-360.
    3. Chih-Ching Yu & Ching Lu, 2023. "Reassessing the Impact of Fear Appeals in Sustainable Consumption Communication: An Investigation into Message Types and Message Foci," Sustainability, MDPI, vol. 15(23), pages 1-18, November.

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