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The Flexible–Rigid Paradox of Employment Relations at Royal Mail (UK)

Author

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  • Miguel Lucio
  • Mike Noon
  • Sarah Jenkins 2

Abstract

This article examines how flexibility and rigidity equally pose a dilemma for management and trade unions. It explores the issue by examining a range of features within the employment relationship at the Royal Mail in the UK. It seeks to demonstrate how, in practice, both management and trade unions can require, pursue and argue for different and competing combinations of flexibility and rigidity. It concludes that it is analytically more useful to examine the content and form of the ‘flexible–rigid mix’ and explore how this is mediated by political, social and operational/technical processes.

Suggested Citation

  • Miguel Lucio & Mike Noon & Sarah Jenkins 2, 2000. "The Flexible–Rigid Paradox of Employment Relations at Royal Mail (UK)," British Journal of Industrial Relations, London School of Economics, vol. 38(2), pages 277-298, June.
    • Handle: RePEc:bla:brjirl:v:38:y:2000:i:2:p:277-298
    DOI: 10.1111/1467-8543.00163
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    Cited by:

    1. Stephen Mustchin, 2017. "Public sector restructuring and the re-regulation of industrial relations: the three-decade project of privatisation, liberalisation and marketisation in Royal Mail," Industrial Relations Journal, Wiley Blackwell, vol. 48(4), pages 294-309, July.
    2. Paul Stewart & Miguel Martínez Lucio, 2011. "Collective narratives and politics in the contemporary study of work: the new management practices debate," Work, Employment & Society, British Sociological Association, vol. 25(2), pages 327-341, June.
    3. Robert Perrett, 2007. "Worker voice in the context of the re-regulation of employment: employer tactics and statutory union recognition in the UK," Work, Employment & Society, British Sociological Association, vol. 21(4), pages 617-634, December.

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