IDEAS home Printed from https://ideas.repec.org/a/bjw/econen/v12y2022i1p50-66.html
   My bibliography  Save this article

Factors affecting employee commitment of office staff in Ho Chi Minh City

Author

Listed:
  • Nguyen Quoc Cuong

    (Industrial University of Ho Chi Minh City, Vietnam)

  • Vo Thuc Uyen

    (Industrial University of Ho Chi Minh City, Vietnam)

  • Nguyen Thi Thanh Nhan

    (Industrial University of Ho Chi Minh City, Vietnam)

Abstract

This paper examined the factors affecting the commitment of office staff in Ho Chi Minh City (HCMC). The data is collected through questionnaires from 253 office staff; the SPSS software is used to analyse data through Cronbach’s Alpha reliability testing method, Exploratory Factor Analysis (EFA), and regression analysis. The research results revealed that training and development opportunities, salary and bonuses, and employee benefits are three critical factors that positively affect the commitment of office staff to the enterprise. The study provides implications or strategies for managers to improve their human resource management and enhance long-term employee commitment. Besides, the study also provides recommendations for future research.

Suggested Citation

  • Nguyen Quoc Cuong & Vo Thuc Uyen & Nguyen Thi Thanh Nhan, 2022. "Factors affecting employee commitment of office staff in Ho Chi Minh City," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 12(1), pages 50-66.
    • Handle: RePEc:bjw:econen:v:12:y:2022:i:1:p:50-66
    DOI: 10.46223/HCMCOUJS.econ.en.12.1.2022.2022
    as

    Download full text from publisher

    File URL: https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/2022/1649
    Download Restriction: no
    File URL: https://libkey.io/10.46223/HCMCOUJS.econ.en.12.1.2022.2022?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ernest Emeka Izogo & Mathias Egede Elom & Mercy Mpinganjira, 2020. "Examining customer willingness to pay more for banking services: the role of employee commitment, customer involvement and customer value," International Journal of Emerging Markets, Emerald Group Publishing Limited, vol. 16(6), pages 1176-1201, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. T. Praveen Kumar & Santosh Basavaraj & K. Soundarapandiyan, 2024. "Can co‐creating in CSR initiatives influence loyal customers? Evidence from the banking industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(1), pages 180-195, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bjw:econen:v:12:y:2022:i:1:p:50-66. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Vu Tuan Truong (email available below). General contact details of provider: https://journalofscience.ou.edu.vn/index.php/econ-en .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.