Advanced Search
MyIDEAS: Login

Change Management as a Critical Success Factor in e-Government Implementation

Contents:

Author Info

  • Janja Nograšek

    (University of Ljubljana, Faculty of Administration, Institute for Informatization of Administration)

Registered author(s):

    Abstract

    Change management in e-government implementation is a very complex issue. E-government services are frequently distributed over different IT systems and organizations. There are also events from outside the public administration that cause changes such as government policies and legislation, public-private partnership, etc., and finally a huge resistance to change exists in public administration proverbial. Another problem is that the e-government is predominantly seen only as a technology mission and not as an organizational transformation issue. Those are probably the main reasons that the existing literature about change management in e-government is still missing at large. There are articles dealing with some aspects of changes affected by the new technology implementation, however, there is no comprehensive framework that would identify changes that have to be managed in e-government implementation. Therefore, the main aim of the paper is to identify a comprehensive set of changes that have to be considered in e-government implementation and the role of leadership in such processes. Finally, the paper proposes a conceptual model of change management in e-government implementation.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://hrcak.srce.hr/file/112586
    Download Restriction: Article are free online, and can be used only for education and reserach.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by Society for Promotion of Business Information Technology (BIT) in its journal Business Systems Research.

    Volume (Year): 2 (2011)
    Issue (Month): 2 ()
    Pages: 13-24

    as in new window
    Handle: RePEc:bit:bsrysr:v:2:y:2011:i:2:p:13-24

    Contact details of provider:

    Order Information:
    Postal: Udruga BIT, Faculty of Economics and Business, Trg J. F. Kennedy 6, 10000 Zagreb, Croatia.
    Email:

    Related research

    Keywords: change management; e-government; new leadership style; change management model of e-government implementation;

    Find related papers by JEL classification:

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Feng Li, 2003. "Implementing E-Government Strategy in Scotland: Current Situation and Emerging Issues," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 1(2), pages 44-65, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:bit:bsrysr:v:2:y:2011:i:2:p:13-24. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Mirjana Pejić Bach).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.